Business Details
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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Details
- Drive-throughAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
2.3
16 reviews
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- MVMichael VSep 2, 20211.0Incorrect hours posted online, says that the drive thru teller is open and it never is. The bank doesn't reflect your actual balance after transaction so I'm constantly going negative and being charged fees. Most definitely the worse bank do not ever bank with key. Also their management are absolutely clueless about anything financial related I went in there as a potential new homebuyer and wanted financial advise and it took them 20 minutes to understand what I was trying to say. Definitely a nightmare
- SLsara leiboldAug 23, 20211.0Do you want to not be able to access your funds? Look no further! 24 hr customer service line will hang up on you. Cashiers checks will bounce. Good times to be had by all.
- MMmelly melApr 9, 20161.0Complete jerks the tall white guy is atleast i made the bank 2 minutes before it closed n he says i didnt the two girls at the corner just laughed as they sat and watched racist to to the fullest go else where like the latta location this happened to me several times ill never go back
- MGMark GohoJun 19, 20123.0Staff is nice in here but with banking being done online mor and more, First Niagara is falling further and further behind.
Frequently Asked Questions About KeyBank
What are KeyBank's regular business hours at 2791 W Ridge Rd, Rochester, NY?
KeyBank is open Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Does KeyBank at this location have a drive-through service?
Yes, KeyBank offers drive-through banking Monday through Thursday from 9:00 AM to 4:00 PM, Friday until 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What banking products does KeyBank offer at the Rochester branch?
KeyBank offers a variety of products including checking accounts, savings accounts, CDs, loans and lines of credit, credit cards, and investment services.
Is it possible to schedule an appointment with KeyBank online for the Rochester location?
Yes, appointments can be scheduled online through the provided reservation URL for banking services at this KeyBank branch.
What services are available at the KeyBank branch on W Ridge Rd?
Services offered include ATMs, online and mobile banking, KeyBank Relationship Rewards, safe deposit boxes, and investment services.
What are the holiday hours for KeyBank at 2791 W Ridge Rd?
KeyBank is closed on November 11, 2025, November 27, 2025, and December 25, 2025.
Are there other banks or ATMs near the KeyBank branch on W Ridge Rd?
Yes, nearby bank options include Bank of America ATM and Citizens Bank, which can offer convenient alternatives or additional ATM access.
What nearby dining options can customers visit before or after their banking appointment?
Nearby food options include Jersey Mike's Subs for sandwiches, Rock Burger USA for burgers, Marvin Mozzeroni's Pizza & Pasta, and Bella Pasta Cafe Inc for Italian cuisine.
Are there medical services close to KeyBank on W Ridge Rd for urgent care or specialist visits?
Yes, nearby medical facilities include RRH Urgent Care, Rochester Immediate Care, Liberty Dental Arts, Planned Parenthood - Greece Health Center, and Hartman Hand & Occupational Therapy.
How can customers connect with KeyBank Rochester on social media?
Customers can follow KeyBank Rochester on Facebook at facebook.com/KeyBankRochesterNY12 and on Twitter @keybank for updates and information.