Business Details
About
BankATM
At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
Location
Hours
Frequently Asked Questions About Citizens
What are the regular business hours of Citizens at 260 East Main St in Rochester?
Citizens is open Monday to Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
Are there any holiday closures for the Citizens branch at Franklin Street?
Yes, the branch is closed on November 11, November 27, and December 25, 2025. On December 24, 2025, it operates from 9:00 AM to 2:00 PM.
How can I contact the Citizens branch at 260 East Main St?
You can reach the branch by calling +1 585-258-3105.
Does the Citizens branch at Franklin Street offer online and mobile banking options?
Yes, Citizens provides online banking through their award-winning mobile app and a customer contact center for staying connected.
Where can I learn more about Citizens' One Deposit Checking account?
You can learn more by visiting their dedicated page at https://www.citizensbank.com/checking/one-deposit-checking-account.aspx.
Can I schedule an appointment for services at the Citizens branch on East Main St?
Yes, appointments can be scheduled online at https://www.citizensprecheckup.com/SelfSchedule/BranchSelection.aspx?src=yextbranchgmblocal.
What nearby dining options are available around the Citizens branch on Franklin Street?
Nearby restaurants include Richie’s Get N Go, The Bougie Street Chef, The Esans Kitchen (Indian cuisine), Bahile Ethiopian Food, and Tyra’s Caribbean Soul Kitchen, offering a variety of dining experiences after your bank visit.
Are there cafes near the Citizens bank branch at 260 East Main St where I can grab a coffee?
Yes, Rococo is a coffee shop nearby where you can relax before or after your banking needs.
What nearby services could help me if I’m visiting Citizens and need technology or professional help?
Luminate Accelerator (advertising and engineering services), BZDesign (graphic and web design), and Boundless Connections, LLC (IT services) are professional service providers close to the Citizens branch.
Is there a dentist office close to the Citizens Franklin Street location if I need dental care?
Yes, Eastman Dental Downtown, offering dental and oral surgery services, is located nearby.