About

BankATM
At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.

Location

Citizens
589 Jefferson Rd, Rochester, NY
14623, United States

Hours

Frequently Asked Questions About Citizens

What are the regular business hours for Citizens bank at 589 Jefferson Rd in Henrietta?

Citizens bank is open Monday to Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.

Is the Citizens bank branch at 589 Jefferson Rd open on holidays?

The branch is closed on November 11, November 27, and December 25, 2025. It has reduced hours on December 24, 2025, opening from 9:00 AM to 2:00 PM.