Business Details
About
BankATM
At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
Location
Hours
Frequently Asked Questions About Citizens
What are the regular business hours for Citizens at 2042 Chili Avenue?
Citizens is open Monday to Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
When is the drive-through service available at this Citizens location?
The drive-through is open Monday to Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Is the Citizens branch at 2042 Chili Avenue open on holidays?
This branch is closed on November 11, 2025, November 27, 2025, and December 25, 2025. It will be open with reduced hours from 9:00 AM to 2:00 PM on December 24, 2025.
What services does Citizens provide at the 2042 Chili Avenue location?
Citizens offers various banking services including help with buying a house, paying for college, saving for retirement, and managing debt. Customers can visit the branch, use ATMs, or access services online and through their mobile app.
How can I contact the Citizens branch at 2042 Chili Avenue?
You can reach the branch by phone at +1 585-247-1000.
Where is the Citizens branch located within the local area?
The branch is located at 2042 Chili Avenue in Rochester, NY, inside Westgate Plaza shopping center.
What shopping options are available near Citizens at Westgate Plaza?
Nearby shopping options include Ross Dress for Less, Staples, Bath & Body Works, Shoe Dept., Hibbett Sports, Dollar Tree, and Citi Trends, all within Westgate Plaza.
Are there other banks or ATMs near the Citizens branch at 2042 Chili Avenue?
Yes, nearby you can find another Citizens Bank ATM, Woodforest National Bank, and various financial service providers like Western Union and Jackson Hewitt Tax Service.
What food and dining options can customers enjoy near Citizens in Westgate Plaza?
Customers can visit Dickey's Barbecue Pit, McDonald's, or MrBeast Burger, all located near the Citizens branch within Westgate Plaza area.
How might nearby services like Rite Aid and Walgreens Pharmacy benefit customers visiting Citizens?
Customers can conveniently complete errands such as picking up prescriptions or beauty supplies at nearby Rite Aid and Walgreens Pharmacy before or after their banking visit at Citizens.