Business Details
About
BankATM
At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
Location
Hours
Frequently Asked Questions About Citizens
What are the address and location details of the Citizens branch at Ridgemont Plaza?
The Citizens branch is located at 2833 West Ridge Road, Ridgemont Plaza, Rochester, NY 14626, USA.
What are the regular operating hours of the Citizens bank branch?
The branch is open Monday to Thursday from 9 AM to 4 PM, Friday from 9 AM to 5 PM, Saturday from 9 AM to 12 PM, and closed on Sundays.
Is the Citizens branch open on public holidays?
The branch is closed on November 11, November 27, and December 25, 2025. On December 24, 2025, it is open from 9 AM to 2 PM.
Does this Citizens branch offer drive-through services?
Yes, the Citizens branch has drive-through hours, but it is closed on certain holidays such as November 11, November 27, and December 25, 2025.
How can I contact the Citizens branch at West Ridge Road?
You can reach the branch by phone at +1 585-227-5880 or visit their website at https://locations.citizensbank.com/ny/rochester/2833-west-ridge-road.html.
Where can I learn more about the One Deposit Checking account offered by Citizens?
Information about the One Deposit Checking account can be found at https://www.citizensbank.com/checking/one-deposit-checking-account.aspx.
What nearby places or services can I access around the Citizens branch at Ridgemont Plaza?
Nearby you will find Pet World (a pet and aquatic pet store), Markson's Furniture store, Dr. Hieu Tran's optometry office, USPS post offices, Planet Fitness gym, Redbox rental kiosks, HomeGoods department store, and Sally Beauty supply store, among others.
Are there postal services available near the Citizens bank branch?
Yes, several postal service options are nearby, including USPS, United States Postal Service, and UPS Access Point locations, making it convenient to handle mailing and shipping.
What fitness and wellness options are close to the Citizens branch?
Fitness enthusiasts can visit Planet Fitness gyms nearby, Club Pilates studio, and Massage Envy for massage therapy and skin care services, all conveniently located near the branch.
Are there shopping and entertainment spots near the Citizens bank branch?
Yes, nearby shopping and entertainment options include Spirit Halloween costume store, Best Buy electronics, LL Flooring home improvement store, and Redbox video rental kiosks for leisure and retail needs.