Since our beginning in 1935, Webster Bank, a community-minded and values-guided bank, has maintained a commitment to starting every relationship by listening to what matters most to our customers and personalizing solutions that are responsive and tailored to their needs.
I have been a customer if this bank for over 25 years. Recently I had an issue that should have had a common sense solution. Unfortunately they told me I would have to close all my accounts (debit card, credit card and checking account.) This was literally over a $10.50 issue. Anyone who had to do this knows the difficulty this causes. One of the long employees said she would expedite this matter. We'll its now been two days and no answer. You can never speak to anyone in the branch directly. You need to go through the call center. You need to physically show up at the bank if you have an issue and need to speak to someone at the branch. No calls can be routed to the branch according to Flavio at the call center. I am so upset about this entire experience. I hope to now find a bank that has common sense solutions and personal service.
DD
Deadredhit1
Nov 10, 2025
1.0
State refund check and they wont deposit in my account this time after I have deposited numerous checks here before with me and my wife’s name on it. Just love making things difficult. Service has gotten worse and worse with each bank sell off. Was best bank when they were Astoria and downhill ever since.
What are the regular operating hours for Webster Bank in Ridge, NY?
Webster Bank is open Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. The bank is closed on Sundays.
Where is Webster Bank located in Ridge, NY?
Webster Bank is located at 1880 Middle Country Road, Ridge, NY 11961, USA.
How can I contact Webster Bank in Ridge, NY?
You can reach Webster Bank by phone at +1 631-924-4200.
What kind of services does Webster Bank offer?
Webster Bank provides community-focused banking services including business banking, savings accounts, and personalized financial solutions tailored to customers' needs.
Does Webster Bank have an online presence where I can find more information?
Yes, you can visit their website at https://www.websterbank.com/locations/middle-country-rd-ridge-ny/ or follow them on Facebook, Instagram (@websterbank), and Twitter (@websterbank).
Which banks are located near Webster Bank on Middle Country Road?
Nearby banks include Astoria Federal Savings Bank, offering additional banking options along Middle Country Road.
What shopping options are available near Webster Bank?
Close to Webster Bank, you can find True Value and Gray's True Value, both hardware and home improvement stores, perfect for your DIY and home project needs.
Are there places for dining or snacks near Webster Bank?
Yes, you can visit nearby eateries like Dunkin', Pizza Hut Express, Taco Bell, Cafe Rosa Pizzeria, and Go Burger RIDGE for a variety of food and snack options.
Is there a park near Webster Bank where customers can relax or spend time?
Ridge Community Park is nearby, providing a great spot for relaxation or outdoor activities before or after visiting Webster Bank.
Can customers find vehicle rental or gas stations near Webster Bank?
Yes, U-Haul Neighborhood Dealer offers truck rentals nearby, and gas stations such as Mobil and Exxon & Mobil Stations are also close for fueling and automotive needs.