Webster Bank

Reviews

• MR

  Moises Remache

  Dec 27, 2020
  2.0
  Went to this branch to close a account and it took way longer than it should have. The teller seemed to not know what she was doing and was going back and forth with a associate on whether or not she was doing the correct steps in order to close my account.
• AA

  Ahsan Muhammad Ashraf

  Oct 30, 2020
  5.0
  Great service and nice atmosphere 👍🏼
• RT

  Rich El Tahrawy

  Jul 1, 2020
  1.0
  Staff are unprofessional, they have no clue of the bank process, they do not know what it means customers service. Bad service.
• AK

  Ayub Khan

  Jan 14, 2019
  1.0
  This bank has 1 star is because of the manager or the assistant manager Farhana Ameen. Very nasty attitude and her tone of talking is unacceptable. When her employees are NOT fully trained, it comes on to customers fault. Her employee never explained that we need to keep $250 on the account to keep the account active. They went ahead and cancelled my account and I only find out when we came to the bank. When we were telling her that's wrong, Farhana in loud tone tells me that she will not help me anymore. WOW!!! I guess she just gets pay by sitting there doing nothing. Closed my account because I don't need to bank with this lousy bank. Unprofessional employees
• BW

  Benny Wong

  Jan 2, 2019
  1.0
  I went to the bank to open a safe deposit box and was treated rudely. I tried to use the letter from Sterling Bank to identified myself and was told that it's not enough. I was told to wait for a teller to serve me. The guy I spoke to then left. There was only one teller and she was on the phone. I think I know who she is talking to. This is a classic maneuver to keep one waiting. I walked out with her constantly looking at me.

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