Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.
I have been banking with CITI for over 10 years and this is the WORST service I have ever recieved at a branch, internationally. There are no tellers behind the windows, and the managers are extremely unhelpful. There’s waiting for over an hour for simple banking tasks. 0 stars if I could.
Edit: after writing this review I would like to take this review to a -10 as this is the only branch near me, I got a cashiers cheque at 2:01 PM, dropped it off at my landlords office and then recieved a call at 5:40 PM about the teller not having endorsed the cheque. So tomorrow I will have to go down to my landlords office, ask for the cheque back and have it endorsed and drop it off again. Complete waste of time branch tbh.
FT
Feruza Tursunova
Aug 12, 2025
5.0
professional and friendly staff, like this branch.
JP
Jouliana Porras
Nov 5, 2023
5.0
Is my bank. 100% Recomendado
ML
Marites Lim
Sep 11, 2019
1.0
Manager very rude. Very bad customer service. I would like to put zero star.
What types of financial products and services does Citi offer at this location?
Citi offers digital banking services, mortgage products, personal loans, small business banking products and services, credit card offers, and personal wealth management investment products and services.
What are the regular business hours for Citi in Rego Park, NY?
Citi is open Monday and Friday from 9:00 AM to 5:00 PM, Tuesday to Thursday from 9:00 AM to 4:00 PM, and Saturday from 10:00 AM to 2:00 PM. The branch is closed on Sundays.
Is the Citi branch in Rego Park open on public holidays?
This Citi location is closed on certain holidays including Veterans Day (November 11), Thanksgiving Day (November 27), and Christmas Day (December 25).
What is the address and contact phone number for this Citi branch?
The Citi branch is located at 9512 63rd Rd, Rego Park, NY 11374. You can reach them by phone at +1 347-507-4822.
Where can I find more information about Citi's products and services online?
You can learn more about Citi's offerings by visiting their official website at https://www.citi.com/
What nearby banks or financial service providers are close to this Citi branch?
Nearby financial service providers include another Citibank location and American Express, which could be convenient for additional banking or credit services.
Are there any nearby beauty salons or medical spas close to Citi in Rego Park?
Yes, nearby beauty and spa options include Chikoo's Beauty Bar, Skinlogicx, and Avé Aesthetics and Laser for hair removal and other spa services.
What nearby services could be useful for a customer visiting Citi who also needs shipping or printing services?
The UPS Store 5166 and The UPS Store nearby offer printing, shipping, and freight services which could be convenient for customers who need these services during their visit.
Which nearby educational or health-related facilities are accessible from the Citi location?
Nearby educational and health-related places include How To CPR for education and training, Queens Consultation Center for medical and psychiatric services, and Forge Health and Forge VFR for broader health and medical services.
Can customers easily refuel their vehicles near Citi in Rego Park?
Yes, customers can conveniently find gas stations nearby, including Mobil and Exxon & Mobil Stations, for refueling and automotive services.