My experience at this bank was very disappointing. The service was poor and the wait times were extremely long. The staff is not pleasant and often treats customers as if they don’t know anything. What’s even worse is that customers are expected to handle many of the services themselves—such as transfers or opening accounts—so it makes you wonder what the purpose of having staff there even is. Overall, the long wait times and lack of customer service make this a very frustrating place to visit.
EZ
Elaine Zhang
Nov 12, 2025
1.0
No surprise this branch already had so many bad reviews previously and nothing has been improved! Bank teller Deepa just wants to simply sit at the window and do nothing. She provides the worst customer service. If this branch keeps careless, customers will transfer funds out to other banks. Deepa: you will thank me later after you lose your job!
GM
Gina Moreno
Oct 29, 2025
1.0
You wonder why the reviews are 2.8. I will give 1* for the greeting when you walk in. I simply go there every month to deposit money to my mother’s account showing proper ID. Bank teller Sheryl body language non friendly and impatient to help customers. Sheryl attitude directly impacts the customer's perception of the of this capital one bank.
AM
Ally Moreo
Sep 22, 2025
5.0
Cing was so helpful for me to fix the issues with my account. Thanks Cing!!
EA
Emanie Allen
Sep 11, 2025
1.0
These people have you waiting in the line for 30 plus minutes just to tell you go to someone else and then you go to someone else and they are no help
What services does Capital One Bank at 9525 Queens Blvd offer?
Capital One Bank provides services including Ambassador help, bank account opening, cash and coin transactions, and access to a Coin Machine, ATM, and Walk-Up ATM.
What are the regular operating hours for the Capital One Bank branch in Rego Park, NY?
The bank is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.
How can I contact Capital One Bank in Rego Park by phone or fax?
You can reach the bank at +1 718-897-6001 by phone or send a fax to +1 718-897-6011.
Where is the Capital One Bank branch located in Rego Park?
The branch is located at 9525 Queens Blvd, Rego Park, NY 11374, USA.
Does Capital One Bank have an online presence where I can find more information?
Yes, you can visit their official website at http://www.capitalonebank.com or find them on Facebook at https://www.facebook.com/267734230072642.
What nearby places can I visit around the Capital One Bank that offer dining options?
Near Capital One Bank, you can visit Apple Bee At Queens Center Mall and Red Lobster for American and seafood dining options, respectively. Applebee's sports bar is also nearby for casual dining and entertainment.
Are there any medical or health services close to the Capital One Bank branch?
Yes, nearby are St John's Hospital A Division of Saint Vincent Catholic Medical, Prometric Testing center, and Northwell Health Sports Therapy & Rehabilitation Center (STARS), along with several doctors and medical specialists.
Can I find financial or insurance service providers near Capital One Bank in Rego Park?
Yes, several insurance agencies and financial service providers like Janak Bhandari, Hay Y Chan, Manoj Mahajan, and Tolan Sharpe are located nearby for your financial planning and insurance needs.
Is there a UPS Access Point near Capital One Bank for convenient package pickup or drop-off?
Yes, a UPS Access Point location is situated near Capital One Bank, which you can use for your courier and delivery service needs.
What categories does Capital One Bank fall under?
Capital One Bank in Rego Park is categorized under bank credit union, ATM services, business banking services, savings and loan association, online banking, money transfer service, and loan agency.