Rhinebeck Bank

3.5
8 reviews

About

Bank
From making a difference in our branches to meeting financial needs throughout our community, it's always our priority to support the well-being of our neighbors. Rhinebeck Bank is a full service, locally focused bank headquartered in Poughkeepsie, NY. We offer a full range of personal checking, savings, money market and certificates of deposit as well as, home equity lines of credit and mortgages. For commercial customers we offer a broad variety of products and services for SMB’s, partnerships, and corporations. We have expanded our product line to include insurance and investment services.

Location

Rhinebeck Bank
7350 South Broadway, Red Hook, NY
12571, United States

Hours

Reviews

3.5
8 reviews
5 stars
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1 star
3
  • KZ
    Kevin Zulch
    Jan 17, 2025
    5.0
    They truly get what community banking is all about.
  • DM
    D M
    Dec 11, 2024
    5.0
    I had such a nice experience with Matthew from the call center yesterday and today that I just had to leave a review. When I called yesterday I’m sure I was rambling. It’s been a stressful few weeks and now I had an issue with a credit card charge and needed help fixing that. Matthew was so incredibly pleasant. He listened patiently as I rambled (I’m sure he didn’t need to know every detail of past few weeks LOL). He was super kind in not only helping me with the issue at hand, fixing a whole other issue I wasn’t expecting him too. Good customer service deserves recognition. Any company would be lucky to have someone like him representing them. Give him a raise. I hope next time I call I get Matt and if I don’t I may ask for him. Thanks Matt! Denise White
  • JC
    juan f Contreras
    Oct 19, 2023
    1.0
    I have called a couple of times to contact an associate at the bank, they transferred it to me and they never answer me. I think the service is very poor and they are not interested.
  • RW
    Richard Wood
    Dec 4, 2018
    1.0
    Sent my teenage son with a check from my Rhinebeck Bank checking account which was allowance money he earned. Rhinebeck Bank took $5 from him to cash a check from their bank! Stealing from the children of account holders is shameful if not illegal. He could have went to a sleezy check cashing store and paid half that. Disgusting.

Frequently Asked Questions About Rhinebeck Bank

What types of personal banking products does Rhinebeck Bank offer?

Rhinebeck Bank offers personal checking, savings, money market accounts, certificates of deposit, home equity lines of credit, and mortgages.

What commercial banking services are available at Rhinebeck Bank?

The bank provides a broad range of commercial products including small business express loans, merchant services, commercial lending, cash management services, and commercial lines of credit.