KeyBank

2.5
20 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

KeyBank
154 Quaker Rd, Queensbury, NY
12804, United States

Hours

Reviews

2.5
20 reviews
5 stars
6
4 stars
1
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1
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1
1 star
11
  • AR
    Alejandro Ramirez
    Sep 18, 2025
    5.0
    Patrick is the man
  • TC
    Timothy Coleman
    Aug 18, 2025
    5.0
    Patrick is an exceptional Key Bank Leader. He is professional, friendly, efficient ane highly competent. People make a difference, I trust Key Bank for personal savings, personal checking, business accounts and other financial services
  • AB
    Aryana Butler
    Nov 21, 2023
    1.0
    last week i went cash my pay check with no issues but this week i was told i couldn’t with no real explanation at all.
  • MR
    Melisa Roberts
    May 9, 2020
    1.0
    Been sitting in line at the drive thru for 15 minutes without moving. 9 cars ahead of me. It's like this everytime I come here. Slowest service I've ever seen from a bank.
  • AB
    Alyssa BD
    Dec 13, 2018
    1.0
    Just called the local branch on Quaker Rd to have copies of my fathers estate bank statements copied. I was told to come in with all of my documents before they could print the statements. I expressed to save time, can’t we just have them printed ahead of time. Mr Scanlan said no we can’t. I proceeded to ask to speak with a manager. Mr Scanlan decided to inform me I’m the manager. He said he’s been a manager for ten years. I mentioned it has been previously been printed before my arrival. Mr. Kaufman was the manager I dealt with two years ago. He knew customer service and had compassion. I’m surprised Mr. Scanlan is still a manager. Horrible customer service skills and absolutely rude! Would NEVER RECOMMEND this branch.

Frequently Asked Questions About KeyBank

What are the regular business hours of KeyBank in Queensbury, NY?

KeyBank in Queensbury is open Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.

Does KeyBank offer drive-through services, and what are its hours?

Yes, KeyBank offers drive-through services Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays for drive-through as well.