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Trustco Bank has been the low-cost provider of high-quality products and services since opening for business in 1902. 100 years later, the company began a large expansion, opening over 80 new branches in Central Florida, Massachusetts, downstate New York, New Jersey, and Vermont. Today, Trustco Bank has 144 branch locations, 53 of which are in the state of Florida. The bank believes in old school, personal service, and welcomes each customer by name as they enter the branch; offering a wide variety of great deposit and loan products. If you are unable to come into a physical location, the bank offers a wide variety of ways you can access your account including our website and mobile app. Trustco Bank is 5-star rated by BauerFinancial. Member FDIC, Equal Housing Lender.
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- Requires appointmentNot available
Location
Hours
Reviews
4.3
11 reviews
5 stars
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- KAKevin Allan4 days ago5.0Had a great experience with Trish and Daisy. Very helpful, attentive, and timely đź‘Ť
- TTtheVicksterAug 21, 20251.0This bank charged me a fee for a negative balance bc of their delay in posting a deposit. That $100 deposit wasn't enough to cover the transaction due to THIER FEE so when another withdrawal came in the balance swung negative again. ANOTHER FEE!!!! I could not believe it. Then, when I spoke to the Poughkeepsie branch manager he refused to reverse both fees. He told me since it has been 6 days since the first fee hit, he was not going to reverse it. Do not give these people your business. They do not care about customer satisfaction but hide behind policy. I will be contacting Trustco corporate to express my disgust. DO NOT FALL INTO THE SAME TRAP. Bank elsewhere. Trustco doesn't deserve your business.
- CCchettaJun 24, 20255.0Trusco Bank in Poughkeepsie offers a welcoming and patient banking experience that truly stands out. From the moment I walked in, the staff made me feel comfortable and valued. They took the time to review all of my banking options in detail and engaged in a thoughtful conversation about my financial needs and goals. Their guidance helped me choose the best products and services tailored to my situation. It’s clear they prioritize personalized service and care about building long-term relationships with their customers. I highly recommend Trusco Bank to anyone looking for supportive, knowledgeable, and friendly banking assistance.
- MCMs Carbone124Jun 15, 20255.0I can’t say enough good things about the exceptional customer care I receive at Trusco Bank in Poughkeepsie. Daisy and Trish are the heart of this branch — always friendly, professional, and incredibly helpful. Whether I have a question about my account, need support with a transaction, or just want to understand my options, they are quick to offer solutions and do so with genuine kindness and care. It’s rare to find this level of personal attention and dedication in banking these days. Daisy and Trish consistently go above and beyond to make sure everything is handled smoothly and efficiently. I truly appreciate how they take the time to work with me, not just as a customer, but as a person. Highly recommend this branch for anyone looking for a local bank that really puts people first!
- MSMarissa StaffaJun 10, 20255.0I stopped in because I was interested in opening an account, and everyone was super pleasant and helpful. The staff made the process easy and welcoming - I left with a great first impression!
Frequently Asked Questions About Trustco Bank
What are the regular branch hours for Trustco Bank at 2656 South Road, Poughkeepsie?
Trustco Bank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. The bank is closed on Sundays.
Does Trustco Bank offer drive-through services, and if so, what are the hours?
Yes, Trustco Bank offers drive-through services during branch hours: Monday to Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. The drive-thru is closed on Sundays.
Is Trustco Bank open on federal holidays?
Trustco Bank is closed on observed holidays such as November 11, November 27, and December 25, 2025.
What products does Trustco Bank offer?
Trustco Bank offers products including First Mortgages, Home Town Checking, Savings Accounts, Mortgages, and Home Equity Loans.
What financial services can I access at Trustco Bank?
Trustco Bank provides Financial Planning, Mortgage Financing, Investment Services, and Estate Planning.
Is a personal appointment required to visit Trustco Bank?
No, Trustco Bank does not require appointments; customers can visit during business hours without one.
How can I access Trustco Bank's mobile banking services?
You can access Trustco Bank's mobile services by downloading their Android app from the Google Play Store or the iOS app from the Apple App Store.
Are there any convenient nearby services I can visit along with Trustco Bank?
Yes, nearby places include Chestnut Market for convenience shopping, several car washes like Auto Shine Car Wash and Pete's Car Wash, and healthcare providers like Kaizen Physical Therapy and Dedicated Dental Studios of Poughkeepsie.
What nearby financial service providers are close to Trustco Bank?
Nearby financial services include Wells Fargo Advisors, Merrill Lynch Wealth Management, Morgan Stanley Financial Advisors, and Ulster Savings Bank, offering options for investment and banking needs.
Are there hotels or accommodations near Trustco Bank in Poughkeepsie?
Yes, the Courtyard Poughkeepsie hotel is located nearby, which can be convenient for travelers visiting Trustco Bank.