TD Bank

Reviews

• DN

  David Ngai

  Dec 26, 2021
  5.0
  Solid service. I came in at around 1:40PM 20 minutes before closing. Teller, teller partner(clearly more 'senior') and then current manager John were all very helpful. I had several things to do such as a check deposit, cash withdrawal, funds transfer. Solid service even though i was arriving close to closing hours on a Sunday. Service was friendly, they did have to recheck/verify my identity a few times which I am more than happy to oblige with as that means they are trying to be more secure. I don't expect nor do I want them to back down on verification for fear of offending someone.
• LB

  Liza Buckman

  Nov 23, 2020
  1.0
  Had asked a question & Marcia response was so rude . She said she was busy to help me & very rude. Everything me is busy in this pandemic . That is why I will stick with Chase . They have employees that care about their clients.
• RB

  Richard Bedard

  Jul 3, 2020
  1.0
  Disappointed in how they're handling serving customers during the pandemic. They funnel people who need help into one drive-through line that can have 45-, 60-minute backups. If you call their customer service number, it can take forever to get a live person. They could find a smart way to serve people. They could open the lobby and limit traffic inside to 2 or 3 customers at a time, all wearing face masks. Or they could put a table or two outside with an employee wearing a mask and social distancing in effect (that's what the train station did). This used to be a great bank.
• RS

  Richard Strautman

  Aug 20, 2013
  2.0
  When they first open they were well staffed and friendly. Now a couple of years later, there is often a line to make an deposit and the last 3 times I went through their drive-in, no one was there. After waiting for several minutes, I had to go around the building, park and go inside. Why do they have a drive-in, if they don't keep it staffed?

Frequently Asked Questions About TD Bank