Since our beginning in 1935, Webster Bank, a community-minded and values-guided bank, has maintained a commitment to starting every relationship by listening to what matters most to our customers and personalizing solutions that are responsive and tailored to their needs.
Today I found myself in need of some assistance. When I called this Branch, the phone was answered by the branch manager Melissa. What a great experience and a great reminder that customer service is alive and well at Webster Bank in Port Jefferson Station.
Not only did Melissa solve my problem, but she called me back to let me know the resolution was immediate and not the promised hour. I was so impressed with the level of customer service, professionalism and just kindness.
DB
Daphney Bourjolly
Jan 10, 2024
1.0
The worst bank ever … closed cd and wouldn’t cash the check they wrote … would have to take it to another bank to wait for it clear blah blah ….. writing checks they can’t cash !!! Wow !!
CG
Chris G
Feb 14, 2023
1.0
Terrible customer service .
Terrible communication.
If you need help or online access its a joke . Could take weeks . I have never seen worse .
Mellisa is very unprofessional and needs a refresher course in customer service . Nicole is no better . Anthony respond to emails bud your bank is not ok . What a mess
CL
Cynthia Lombardo
Feb 23, 2022
1.0
try to get through on the phone... I dare you....have fun.... hope they get rid of some of the desk staff/deadbeats in the port jefferson station, ny office....
GN
Gina Nelson
Oct 14, 2019
5.0
Chris is awesome! Always helps me right away with no issues.
What are the regular business hours of Webster Bank at 1015 Route 112, Port Jefferson Station, NY?
Webster Bank is open Monday to Thursday from 9 AM to 4 PM, Friday from 9 AM to 6 PM, and Saturday from 9 AM to 1 PM. It is closed on Sundays.
Where is Webster Bank located?
Webster Bank is located at 1015 Route 112, Port Jefferson Station, NY, 11776, United States.
How can I contact Webster Bank in Port Jefferson Station?
You can contact Webster Bank by calling their main phone number at +1 631-331-2050.
Does Webster Bank offer personalized banking solutions?
Yes, Webster Bank is committed to listening to their customers and providing personalized solutions tailored to individual needs.
What types of banking services does Webster Bank provide?
Webster Bank provides a range of services including business banking, public sector bank services, savings, and other financial institution offerings.
Is Webster Bank active on social media?
Yes, Webster Bank is active on Facebook at https://www.facebook.com/websterbank, on Instagram under the handle @websterbank, and on Twitter as @websterbank.
Are there any convenient places to grab a coffee or snack near Webster Bank?
Yes, nearby you can find 7-Eleven, Bagelicious Cafe, and SoBol Port Jeff Station, which offer coffee, snacks, and health food options.
Can I visit a salon or spa near Webster Bank?
Yes, nearby salons and spas include harry charles salon and I.Salon Hair Nails & Spa for hair and beauty treatments.
Are there any fitness or martial arts centers near Webster Bank?
Yes, Defiance MMA - Port Jeff and Innovative Martial Arts - Port Jeff are nearby if you're interested in fitness or martial arts.
What healthcare facilities are near Webster Bank?
Nearby healthcare providers include Priority STD Testing Port Jefferson Station, True North Neurology, Long Island Blood Services, and North Suffolk Neurology among others.