TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J.
I had a very disappointing experience today. I arrived at the bank shortly before 1 PM, not realizing it closes at that time on Saturdays. Instead of coming to the door to kindly inform me, the staff completely ignored me. One lady even told another employee to come to the door to see what I needed, but she just looked at me, rolled her eyes, and walked away without saying a word. This was extremely rude and unprofessional. A simple explanation or acknowledgment would have gone a long way.
ME
michael E
Sep 17, 2025
1.0
The tellers are great and expedient.
When you need to meet with a representative the line is long and the wait is endless. If you try to call the branch they never answer the phone. The atmosphere is way too corporate. Find another option for your banking needs.
TT
TheWhiteningGals
Sep 15, 2025
1.0
I see why this bank has low ratings now, but since it was Pelham I gave them a shot with higher expectations. The woman was asked if I should be seated at her desk, nastily she said no she can sit in waiting area. When I sat down at her desk (two mins later so she could’ve just let me sit there) the bank was empty I should note; she gave no eye contact sat on her computer and barely looked up. Then when I said can I get info she made sure to tell me I am logging in then I’ll help you. I walked out. I will NEVER bank with TD because of here, at least not here. 11 years of business - I’ll take my money somewhere else. I wish I didn’t even give one star but that is the lowest,
OD
Omarrie David
Aug 30, 2025
5.0
Very professional and great customer service. I was greeted by Eric Davis shortly after entering and he assisted me right away. I recommend this bank!
AE
Adam Ellias
Apr 5, 2022
1.0
Ignored at entrance. Rude when trying to service. Couldn’t help me. 0/3 won’t come back.
What are the regular operating hours for TD Bank at 301 5th Avenue, Pelham, NY?
TD Bank is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and Sunday from 11:00 AM to 2:00 PM.
Does TD Bank at this location offer drive-through services? If so, what are the drive-through hours?
Yes, TD Bank at 301 5th Avenue offers drive-through services Monday to Thursday from 9:00 AM to 5:00 PM, Friday until 6:00 PM, Saturday until 1:00 PM, and Sunday from 11:00 AM to 2:00 PM.
Is the TD Bank branch at 301 5th Avenue open on holidays?
This TD Bank branch is closed on Veterans Day (November 11, 2025), Thanksgiving Day (November 27, 2025), and Christmas Day (December 25, 2025).
What services does TD Bank at Pelham offer?
TD Bank provides a full range of retail, small business, and commercial banking products and services, including customized private banking and wealth management through TD Wealth®, and vehicle financing through TD Auto Finance.
How can I schedule an appointment with TD Bank at the Pelham location?
You can schedule an appointment online via TD Bank's booking link or through the 'TD Bank (US)' app available on the Apple App Store.
Does TD Bank at 301 5th Avenue welcome LGBTQ customers?
Yes, TD Bank at this location welcomes LGBTQ customers and is inclusive to all.
Which nearby places can I visit for food before or after my banking at TD Bank in Pelham?
Close to TD Bank, you can visit Renaissance Bagel Cafe, Pelville Coffee & Pastry, Pizza Fenice, Marco's Pizza, Benny's Pizza, Luigi's Pizzeria, The Chipper Truck Cafe, Great Peking, and Sweets by Ki for bakery, pizza, Chinese food, or desserts.
Are there any nearby mobile phone stores around TD Bank in Pelham?
Yes, nearby mobile phone stores include Sprint Store, Verizon, and T-Mobile, which you can visit for your mobile and electronics needs.
Where can I find nearby beauty and spa services around TD Bank in Pelham?
Nearby beauty and spa services include Jess Nails, Pelham Nails, Indique Hair, Phyllis' Salon, Mike's Barber Place, and Lunaz 5th Avenue Salon, offering nail, hair, and grooming services.
How can I contact TD Bank at 301 5th Avenue, Pelham?
You can call their main phone at +1 914-235-0019 or send a fax to +1 914-235-0067.