Citi

2.8
33 reviews

About

BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
895 Pelham Pkwy, Pelham Manor, NY
10803, United States

Hours

Reviews

2.8
33 reviews
5 stars
10
4 stars
3
3 stars
5
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1
1 star
14
  • CD
    cheroya davenport
    Sep 18, 2025
    5.0
    I am writing this review to express my gratitude for the exceptional service provided by the branch manager, Shawne. My family and I encountered a challenging issue recently, and our attempts to resolve it over the phone were unfruitful, adding to our frustration. However, Shawne’s kindness and unwavering support truly made a difference. She approached our situation with genuine empathy, taking the time to understand our concerns, particularly with regard to my 93-year-old grandmother. Shawne displayed remarkable patience and politeness throughout our interactions, always ensuring that we felt heard and valued. Her consistent follow-up and willingness to go the extra mile to assist us during this difficult time were truly commendable. I highly recommend working with Shawne; her compassionate demeanor and professionalism not only alleviated our worries but also turned a stressful experience into a pleasant one. We are grateful for her assistance and will undoubtedly be returning to this branch in the future. Thank you, Shawne, for your outstanding service!
  • CM
    Carolyn McCrea
    Aug 7, 2025
    5.0
    Great bank. All positive experiences. Customer for more than 40 years.
  • PP
    Phillip Ferrigon (Phill)
    Dec 12, 2021
    1.0
    Jean is a teller at this location. My interactions with her has been either rude and passive aggressive. Jean's customer service skills is severely lacking, it's typical of Citibank as a whole. Ultimately, I closed my account, but I'm still grateful for this recent horrible experience.

Frequently Asked Questions About Citi

What financial products and services does Citi offer at the Pelham Manor location?

Citi offers digital banking services, mortgage products, personal loans, small business banking products, credit card offers, and personal wealth management investment services at this location.

Where is the Citi branch located in Pelham Manor, NY?

The Citi branch is located at 895 Pelham Pkwy, Pelham Manor, NY 10803, USA.