Business Details
About
Bank
Flagstar Bank in Ozone Park, NY brings the strength of a diversified, regional bank to your community, grounded in building long term relationships with individuals, families, and businesses. We offer a full suite of consumer banking solutions, including everyday checking and high-yield savings accounts, CD’s, lending, and financial planning—all delivered with local expertise and a customer-first focus. Visit us to experience Flagstar’s commitment to excellence and personalized service.
Details
- Requires appointmentNot available
- Drive-throughAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.0
25 reviews
5 stars
8
4 stars
5
3 stars0
2 stars
2
1 star
10
- ASAmandeep SinghOct 10, 20251.0Really bad customer service that guy name Mohammed is really bad Never coming back to this location 0 Star
- RBRalph BarcellonaSep 22, 20251.0Myself and my family been banking there for over 35 years and because of establishment where I work I was not able to bank there anymore, which I was fine with, but the company that I work for has an account there and I try to get a coin order from them and they give me a hard time When I go. They tell me they never have money to give out. The following week They told me I needed to call at 9 AM so they can have the money ready within two hours when I got to the branch five minutes early before the two hour period. She told me I still have five minutes, giving me an attitude over the phone. I was appalled by the customer service that I got. It’s very depressing nowadays when you walk into an establishment and you can’t receive customer service that you deserve Julia the branch manager there has been there for many years. And now for some sort of reason, she gave me an attitude when I confronted her about it. She told me OK. Have a nice day as she didn’t care. nevertheless, I’ll try to get my coin order and do my banking somewhere else or a different branch.
- DBDolores BaldassareJul 11, 20252.0People not helpful and had issue a While back with checking account. Incompetent I rather go to another branch
- MBMaryann BabingtonOct 18, 20235.0The manager and the assistant manager in this branch go above and beyond in their customer service.
Frequently Asked Questions About Flagstar Bank
What are the regular business hours for Flagstar Bank in Ozone Park?
Flagstar Bank in Ozone Park is open Monday to Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. The bank is closed on Sundays.
Is there a drive-through service available at Flagstar Bank?
Yes, Flagstar Bank offers a drive-through service that operates Monday to Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. The drive-through is closed on Sundays.
Does Flagstar Bank require appointments for visits?
No, Flagstar Bank does not require appointments for visits. Customers can visit during regular business hours without prior scheduling.
What banking brands are part of Flagstar Bank at this location?
Brands include AmTrust Bank, Atlantic Bank, Garden State Community Bank, New York Community Bank, Ohio Savings Bank, Queens County Savings Bank, Richmond County Savings Bank, Roosevelt Savings Bank, and Roslyn Savings Bank, all divisions of Flagstar Bank, N.A.
What services are offered at the Flagstar Bank in Ozone Park?
The bank provides Drive-Up service, Safe Deposit, and ATM facilities.
Does Flagstar Bank in Ozone Park have facilities for wheelchair accessibility?
Yes, the bank has wheelchair-accessible entrances and parking, ensuring accessibility for all customers.
Are there any nearby places where I can get food or drinks when visiting Flagstar Bank?
Nearby you can find Tea Mania New York and Arefin’s Tea Mania New York for bubble tea, 101 Cafe for American dining, as well as VIEJO YAYO Latin Cuisine and El Viejo Yayo for Latin and Mexican cuisine. These options make for convenient stops before or after your banking visit.
Are there other financial institutions near Flagstar Bank in Ozone Park?
Yes, Queens County Savings Bank is located nearby, providing additional banking options for customers in the area.
What nearby places can assist with healthcare needs when visiting the bank?
PSC Medical Supplies GRP and Ozone Park Medical Center are close to Flagstar Bank. Additionally, healthcare professionals like Vincent Evangelista, a podiatrist and dentist, are also nearby, offering convenient access to medical services.
Are there nearby transportation or driving services convenience for Flagstar Bank visitors?
ABS Driving School, located nearby, can help those interested in driving lessons or improving their driving skills. Additionally, automotive services such as Tony and Son Transmission and Greg Hehir - State Farm Insurance Agent are available close by for vehicle needs.