The customer service at Valley Bank is the best! The same employees are consistently present so they get to know you and your needs on a personal level which is such a big benefit compared to a large bank where there's different people every time you go in. Rachel was so great to work with when I needed to make some changes to my accounts last month along with some new investments. She made the process so simple and seamless and explained everything along the way. I am very happy doing my banking with Valley Bank.
TS
Tani Sussman
Jun 5, 2025
5.0
I bank in many different banks and branches. This branch of Valley Bank is head and shoulder above the rest. Everyone is extremely helpful, professional and competent. I wish other banks would have such an amazing team and the VB team in Oyster Bay!
WM
Wafaa Mikhail
Sep 4, 2020
1.0
Terrrrrrible no experience nasty long wait time for no reason just to cash a ck
Closing my account and will go somwhere else
VERRRRRRY UNPROFESSIONAL
SC
Serenity Courts
Jul 1, 2020
3.0
We've been a customer of this bank for years. My partner has an account with them. The young girl Elodie; she's very polite, caring and sweet. She always greet us with a beautiful smile that can brighten up a room and always dress nice. Patty is phenomenal as well, she knows my partner and always helping us. Maria is a good & works rapid. The reason why it's a 3 star is because of Dominick, his very rude and nasty on the phone. One day my partner called and he was raising his voice at him, I was shocked. I don't know why his still there.
SY
Stocks New York
May 12, 2019
5.0
Great Manager here, Lisa Ramos-Lopez, she knows her banking!
What are the regular in-branch operating hours for Valley Bank's Garden City South Branch?
The branch is open Monday to Friday from 9:00 AM to 4:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sunday.
When is the drive-through service available at Valley Bank's Garden City South Branch?
Drive-through hours are Monday to Friday from 8:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. The drive-through is closed on Sunday.
Do I need an appointment to access some services at Valley Bank in Oyster Bay?
Yes, certain services at this branch are available by appointment only.
Where is the Valley Bank Garden City South Branch located?
It is located at 135 South Street, Oyster Bay, NY 11771, United States.
How can I contact Valley Bank's Garden City South Branch?
You can reach them by phone at +1 516-922-0200.
Is there a mobile app available for Valley Bank customers?
Yes, Valley Bank offers a mobile app available for Android and iOS devices.
What other services does Valley Bank provide besides regular banking?
Services include mortgage refinance, business banking, and car finance and loans.
Are there any nearby health and medical services close to Valley Bank in Oyster Bay?
Yes, nearby medical services include OMT of New York (dentist and orthodontist), Gold Coast Optometric Vision Performance (eye care), and Oyster Bay Family Dentists.
What leisure or wellness places can I visit near Valley Bank in Oyster Bay?
Nearby leisure and wellness options include The Healing Room spa, Practice Yoga Oyster Bay studio, and Lifequest Natural Health Care for chiropractic and massage services.
Are there any dining or shopping options near Valley Bank in Oyster Bay?
Yes, you can visit Autentico for dining, a Latin American and Italian restaurant, or check out Moses Nadel for fashion accessories and home goods shopping.