TD Bank

3.5
21 reviews

About

BankATMBusiness Banking Service
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J.

Details

  • Drive-throughAvailable

Location

TD Bank
174 S Highland Avenue, Ossining, NY
10562, United States

Hours

Reviews

3.5
21 reviews
5 stars
10
4 stars
4
3 stars
0
2 stars
0
1 star
7
  • KD
    K D
    Nov 15, 2025
    1.0
    I wouldn't ever invest 1 cent in TD Bank! My spouse and I have a joint checking account which I don't use. However, yesterday I went in because I needed a document notarized. The guy behind the desk (who I found out was the notary was with a customer I think). I sat in a chair over by the desk area for about 10 minutes then stood over by the teller area. A guy with a shaved head who was standing in the entryway then came over and asked me if I needed help. I said "Yes, I need something notarized". He responded with we'll have a notary here after 4pm. So I drove back again for 4pm as instructed and stood a few minutes and the notary guy at the desk motioned for someone to come over. I asked me and he abruptly said NO the people behind me who came in after me. He said they have a 4pm appointment. The teller, Matt, who by the way was the only friendly, professional one that helped me there explained that from 11am to 2 pm they don't notarize due to staffing shortages and asked if I wanted to make an appointment for the next day. I replied "Yes, but why did the employee from when I was there at 11:30am say come back after 4pm or that I had to have an appointment"?? So I wasted two trips to this branch so far. The next day I went in at 1030am for the appointment I scheduled with Matt, the teller. That's when I saw the guy just sitting there doing nothing was the same guy from the day before that notarized!! He did it in about 2 minutes tops, not friendly at all, and I was glad to be out of there. TD Bank .... Convenient? I think not and found it far from that!!!! I had to make three trips to there in order to get a document notarized. Disgraceful service, friendliness and providing correct information.
  • LW
    Lo W.
    Aug 9, 2025
    5.0
    This branch was professional, friendly and dedicated. I had a fraud issue that was taken care of very quickly. Thank you
  • MI
    Md Islam
    Nov 8, 2022
    1.0
    Worst customer service I ever had especially when you go to the drive thru 😒 🙄 ....
  • MB
    Malek Badwan
    Sep 29, 2021
    1.0
    Bad customer service inside TD bank!!!!

Frequently Asked Questions About TD Bank

Where is TD Bank located in Ossining, NY?

TD Bank is located at 174 S Highland Avenue, Ossining, NY 10562.

What are the regular business hours for TD Bank in Ossining?

TD Bank is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. The bank is closed on Sundays.