TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J.
I wouldn't ever invest 1 cent in TD Bank! My spouse and I have a joint checking account which I don't use. However, yesterday I went in because I needed a document notarized. The guy behind the desk (who I found out was the notary was with a customer I think). I sat in a chair over by the desk area for about 10 minutes then stood over by the teller area. A guy with a shaved head who was standing in the entryway then came over and asked me if I needed help. I said "Yes, I need something notarized". He responded with we'll have a notary here after 4pm. So I drove back again for 4pm as instructed and stood a few minutes and the notary guy at the desk motioned for someone to come over. I asked me and he abruptly said NO the people behind me who came in after me. He said they have a 4pm appointment. The teller, Matt, who by the way was the only friendly, professional one that helped me there explained that from 11am to 2 pm they don't notarize due to staffing shortages and asked if I wanted to make an appointment for the next day. I replied "Yes, but why did the employee from when I was there at 11:30am say come back after 4pm or that I had to have an appointment"?? So I wasted two trips to this branch so far. The next day I went in at 1030am for the appointment I scheduled with Matt, the teller. That's when I saw the guy just sitting there doing nothing was the same guy from the day before that notarized!! He did it in about 2 minutes tops, not friendly at all, and I was glad to be out of there. TD Bank .... Convenient? I think not and found it far from that!!!! I had to make three trips to there in order to get a document notarized. Disgraceful service, friendliness and providing correct information.
LW
Lo W.
Aug 9, 2025
5.0
This branch was professional, friendly and dedicated. I had a fraud issue that was taken care of very quickly. Thank you
MI
Md Islam
Nov 8, 2022
1.0
Worst customer service I ever had especially when you go to the drive thru 😒 🙄 ....
TD Bank is located at 174 S Highland Avenue, Ossining, NY 10562.
What are the regular business hours for TD Bank in Ossining?
TD Bank is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. The bank is closed on Sundays.
Does TD Bank in Ossining have a drive-through service?
Yes, TD Bank offers drive-through service Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Is TD Bank in Ossining open on holidays?
TD Bank in Ossining is closed on November 11, 2025, November 27, 2025, and December 25, 2025 due to holiday hours.
How can I schedule an appointment with TD Bank in Ossining?
You can schedule an appointment through TD Bank's website or by using the TD Bank (US) app available on the Apple App Store. Online booking is available at https://www.td.com/us/en/personal-banking/book-appointment.
Does TD Bank in Ossining welcome the LGBTQ community?
Yes, TD Bank welcomes the LGBTQ community and is an inclusive banking institution.
What nearby places are useful for someone visiting TD Bank in Ossining?
Nearby places include Wendy’s for quick meals, Cappello's Auto Repair & Tire for automotive needs, and La Placita Mini Market for grocery shopping, making it convenient to combine errands with your banking visit.
Are there other banks or ATMs near TD Bank in Ossining?
Yes, nearby financial services include another TD Bank branch, KeyBank, and LibertyX Bitcoin ATM, providing multiple options for banking and ATM access.
What dining options are close to TD Bank in Ossining?
Close dining options include Domino's Pizza, Wendy's, Los Abuelos Restaurant (Mexican cuisine), and Dunkin' Donuts, which are convenient for meals before or after your bank visit.
Can I get automotive services near TD Bank in Ossining?
Yes, there are several automotive service providers nearby such as Meineke Car Care, King Auto Repair, and Shell gas station with convenience store and repair services.