Citi

2.8
18 reviews

About

BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
22 Pleasantville Rd, Ossining, NY
10562, United States

Hours

Reviews

2.8
18 reviews
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1 star
9
  • AD
    Ana Dgz
    Aug 19, 2025
    1.0
    No staff, line takes for ever
  • KM
    Ken Marshall
    Apr 29, 2024
    1.0
    If there were a Zero in the rating system, I would rank Citibank 0. No one ever answers the phone at a branch; the ATM machines use very slow software and they are designed with sloping shelves making it impossible to put banking papers, checks or documents handy while using the ATM (manufactured by Diebold). Some tellers speak with such a heavy Spanish accent that it is difficult to understand them (and I speak Spanish!). Lastly, Citibank has closed down so many branches that getting to one, least of all FINDING one, is an exercise in frustration or futility.
  • ZF
    Zai Franco
    Feb 18, 2024
    4.0
    Everyone that I talked to was fairly helpful. I did have to wait quite a bit to get helped on a Saturday.
  • TZ
    Tracy Zhao
    Jan 6, 2023
    1.0
    I was trying to double check the amount of the money left in the card before closing my account here. The front desk staff Joy showed obvious impatience and unpleasantness. Bad experience here
  • NM
    Norma Macancela
    Mar 5, 2015
    5.0
    Exelente

Frequently Asked Questions About Citi

What types of financial products and services does Citi offer at the Ossining location?

Citi offers digital banking services, mortgage products, personal loans, small business banking products and services, credit card offers, and investment products through Citi Personal Wealth Management.

What are the regular business hours for Citi in Ossining, NY?

Citi is open Monday and Friday from 9:00 AM to 5:00 PM, Tuesday to Thursday from 9:00 AM to 4:00 PM, and Saturday from 10:00 AM to 2:00 PM. The bank is closed on Sundays.