Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.
If there were a Zero in the rating system, I would rank Citibank 0. No one ever answers the phone at a branch; the ATM machines use very slow software and they are designed with sloping shelves making it impossible to put banking papers, checks or documents handy while using the ATM (manufactured by Diebold). Some tellers speak with such a heavy Spanish accent that it is difficult to understand them (and I speak Spanish!). Lastly, Citibank has closed down so many branches that getting to one, least of all FINDING one, is an exercise in frustration or futility.
ZF
Zai Franco
Feb 18, 2024
4.0
Everyone that I talked to was fairly helpful. I did have to wait quite a bit to get helped on a Saturday.
TZ
Tracy Zhao
Jan 6, 2023
1.0
I was trying to double check the amount of the money left in the card before closing my account here. The front desk staff Joy showed obvious impatience and unpleasantness. Bad experience here
What types of financial products and services does Citi offer at the Ossining location?
Citi offers digital banking services, mortgage products, personal loans, small business banking products and services, credit card offers, and investment products through Citi Personal Wealth Management.
What are the regular business hours for Citi in Ossining, NY?
Citi is open Monday and Friday from 9:00 AM to 5:00 PM, Tuesday to Thursday from 9:00 AM to 4:00 PM, and Saturday from 10:00 AM to 2:00 PM. The bank is closed on Sundays.
Is the Citi branch in Ossining, NY closed on public holidays?
Yes, this Citi branch is closed on certain holidays including November 11, November 27, and December 25, 2025.
Where is the Citi branch located in Ossining?
The Citi branch is located at 22 Pleasantville Rd, Ossining, NY 10562, United States.
What is the best way to contact the Citi branch in Ossining?
You can contact the branch by calling +1 914-236-7265.
Does Citi offer personal wealth management services at this location?
Yes, Citi Personal Wealth Management provides investment products and services at this location.
Which nearby banks can I find in the area around Citi Ossining?
Nearby banks include Citibank, Chase Bank, and Wells Fargo Bank, which offer various financial services that might complement your visit to Citi.
Are there fitness centers near the Citi branch in Ossining where customers can work out?
Yes, customers can visit GEMS Fitness systems or Club Pilates nearby for gym and fitness services before or after their visit to Citi.
What dining options are available near Citi in Ossining for a meal before or after banking?
Nearby dining options include Thai Dishes, Yama Fuji Sushi, and Soup Man for Asian food and soups.
Are there other essential services near Citi in Ossining such as locksmiths or hardware stores?
Yes, Pleasantville Locksmith and Wallauer Paint are nearby. Additionally, hardware stores like Sherwin-Williams and Melrose Lumber Co are available close to Citi.