KeyBank

3.8
17 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

KeyBank
3030 Union Rd, Orchard Park, NY
14127, United States

Hours

Reviews

3.8
17 reviews
5 stars
11
4 stars
0
3 stars
1
2 stars
1
1 star
4
  • IK
    Iliana Kaneva
    Aug 31, 2023
    5.0
    My favorite branch and the people working there. I absolutely have faith and trust.
  • LS
    L. Shimskey
    Aug 11, 2023
    5.0
    I've been with this branch since it was HSBC, before it moved locations. They always have a great, helpful, friendly staff. I'm on a first name basis with most of them now. The staff is great and there's not much turnover that I can see, so you get a great customer service experience pretty consistently here.
  • CN
    Carlos Naffziger-Brown
    Nov 30, 2017
    5.0
    My latest experience with this Branch in particular was PHENOMENAL. I called this Branch and was transferred to Brian Zak who was going to assist me with the auto loan application process and I can only say WONDERFUL things about him and the experience. He was extremely knowledgeable and helpful while helping me process the application. I had called earlier today to ask if I could stop by and try to complete the application process after work but I had just gotten out at around 3:30pm and trying to make it there before they closed at 4pm was a bit of a time crunch to say the least. I walked into the branch at 3:50pm but Brian DID NOT RUSH ME OUT THE DOOR and never acted annoyed that I had come in and asked him to help me with this process knowing that the Branch closed in ten minutes. He ended up completing the application for me around 4:22pm and had made me feel confident about the application and went out of his way to make me feel like I wasn't a burden because I came in 10 minutes before the branch closed! I've dealt with a couple different branches but NEVER have I had such a courteous agent. Happy to give then my business!!!
  • SO
    Samantha Orchard
    Mar 13, 2017
    1.0
    horrable customer service...they make an error on there end and i have to pay for it. I guess thats why they are called FEE Bank because they mess up, charge the customer overdraft charges then wont reimburse you. Will never ever do business or work for that horrable company again

Frequently Asked Questions About KeyBank

What are the regular business hours for KeyBank in Orchard Park, NY?

KeyBank in Orchard Park is open from 9:00 AM to 4:00 PM Monday through Thursday, 9:00 AM to 5:00 PM on Friday, and 9:00 AM to 12:00 PM on Saturday. It is closed on Sundays.

Does KeyBank have drive-through banking services?

Yes, KeyBank Orchard Park offers drive-through banking services from 9:00 AM to 4:00 PM Monday through Thursday, 9:00 AM to 5:00 PM on Friday, and 9:00 AM to 12:00 PM on Saturday, closed on Sundays.