Business Details
About
BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
11 reviews
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- RRRinApr 17, 20222.0I called ahead on a Monday to start the process for an auto loan, knowing that I had plans to buy a car on Friday, but because I was traveling to see the car, I wouldn't have the bill of sale until that Friday. The loan officer told me that he could take my info and get me pre-qualified so that on Friday I could bring in the bill of sale and get things finalized on the same day. Friday comes. I bring in the title and bill of sale, the loan officer immediately begins re-asking me questions about my employment and income and then tells me that he needs to send everything to their third party underwriting team. I clarified about whether or not I'd get the funds that say since I was supposedly pre-approved, and suddenly the answer became "maybe". He told me he'd call me by the end of the day with an answer. 5 PM comes. I call him. He tells me to call the bank manager on Saturday morning. Saturday morning comes. I call the bank manager. He tells me underwriting isn't open on Saturdays and that he "may" have an answer by Monday. At this point I need to get myself back home (downstate) for work, and I really don't have time to wait. I ended up having to apply for a loan online, and was approved in less than ten minutes. I understand there's an underwriting process and that these things can take time, but there is no reason for all the blatant misinformation I was given. The "pre-approval" bit is a joke, and at least two employees here don't know their own processes. Edit: it's been over 3 weeks since my initial call and I still have not received a decision on this loan. This service is a joke, better off going with a different lender.
- DLDonald J LaRockOct 15, 20202.0Teller was friendly.. loan officer seems to hate her job and rushed me off the phone. Outrageous qualifications needed for a home loan
- MWMichele WhalenFeb 6, 20132.0Today makes two days in the last month that Key Bank has not been available online. It is pretty difficult to do any online banking when your website is down again.
Frequently Asked Questions About KeyBank
What are the regular banking hours for KeyBank in Ogdensburg?
KeyBank in Ogdensburg is open Monday to Wednesday from 9:00 AM to 4:00 PM, and on Thursday and Friday from 9:00 AM to 5:00 PM. The branch is closed on Saturdays and Sundays.
Does KeyBank in Ogdensburg have a drive-through service and what are its hours?
Yes, KeyBank offers drive-through service. The drive-through is open Monday to Wednesday from 9:00 AM to 4:00 PM, and Thursday and Friday from 9:00 AM to 5:00 PM. It is closed on weekends.
Is KeyBank in Ogdensburg closed on any holidays?
Yes, the branch is closed on November 11, November 27, and December 25 in 2025.
What banking products are available at KeyBank Ogdensburg?
KeyBank offers checking accounts, savings accounts, certificates of deposit (CDs), loans and lines of credit, credit cards, and investment services at the Ogdensburg branch.
Can I schedule an appointment at KeyBank Ogdensburg?
Yes, you can schedule an appointment online through their reservation system at https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH32900230&fs=1&appointmentTypeGroupId=banking&ch=yext.
What services does KeyBank Ogdensburg offer besides traditional banking?
The branch provides ATMs, online and mobile banking, KeyBank Relationship Rewards, safe deposit boxes, and investment services.
Where is KeyBank Ogdensburg located?
KeyBank is located at 333 Ford St, Ogdensburg, NY 13669, United States.
What nearby dining options can I visit when I go to KeyBank Ogdensburg?
Nearby you can visit Phillips Diner for American cuisine or Cam's Pizzeria for pizza, both great options to enjoy before or after your visit to KeyBank.
Are there any nearby government or community services close to KeyBank Ogdensburg?
Yes, Ogdensburg City Hall and Ogdensburg City Court are nearby, providing convenient access to local government services during your bank visit.
What local recreational or entertainment venues are near KeyBank Ogdensburg?
Ogdensburg Cinemas is close by, allowing you to catch a movie before or after your banking appointment. Additionally, The Zen Den Cards and Collectibles offers arts and crafts shopping nearby.