Northwest Bank

3.3
13 reviews

About

BankATMLoan AgencyInvestment BankMortgage LenderFinance Company
For 120 years, people have come to Northwest with dreams and ambitions. Sometimes, the solutions aren't so obvious or easy. Sometimes, we have to work a little harder to find the best answer and achieve success. At Northwest, we're passionate about helping people. Connecting them with the right products and services to reach their financial goals, whether they come to us to bank, borrow, invest or plan. With locations in Pennsylvania, Ohio, New York and Indiana, we take pride in our work and care about others. Because when they succeed, we succeed.

Location

Northwest Bank
4381 Military Rd, Niagara Falls, NY
14305, United States

Hours

Reviews

3.3
13 reviews
5 stars
7
4 stars
0
3 stars
1
2 stars
0
1 star
5
  • TP
    Tony Putaski
    Oct 14, 2025
    1.0
    Went to ATM to withdraw money. Money came out went to retrieve one $20 bill didn't come all the way down. I reached up and door was closing on my hand , I was able to grab the bill. I counted my money and it was short $20. I immediately went in to branch which was getting ready to close. I went to the bank officer who said teller would check ATM, she then proceeded to file a claim. I was sent a denial on dispute and was refused the $20! I called and complained and was sent a final denial letter!! I cant believe the balancing of that machine doesn't see that there was a $20 difference. Terrible!! Shame on Northwest Bank!!
  • AS
    Amanjot Singh
    Aug 23, 2024
    5.0
    Lisa is the best and sweetest 😊
  • KR
    Know a Riddle
    Feb 13, 2024
    5.0
    I’ve been treated wonderfully here and Tanner is the goat. I don’t know what all these negative reviews are about but I suppose it’s true that the loudest voices are the most heard. (and the loudest voices are usually the ones that are complaining)
  • DA
    David Avolio
    Apr 15, 2021
    1.0
    This place is so unprofessional no privacy with my transaction .The teller and the head manager will be the reason i close my bank account here !
  • GS
    Gregory Shoemaker
    Oct 27, 2017
    1.0
    Regina is miserable. Take your business elsewhere

Frequently Asked Questions About Northwest Bank

What are the operating hours of Northwest Bank in Niagara Falls?

Northwest Bank in Niagara Falls is open Monday to Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM. The branch is closed on Saturdays and Sundays.

Where is Northwest Bank located in Niagara Falls?

Northwest Bank is located at 4381 Military Rd, Niagara Falls, NY 14305, United States.