Northwest Bank

4.0
10 reviews

About

BankATMLoan AgencyInvestment BankMortgage LenderFinance Company
For 120 years, people have come to Northwest with dreams and ambitions. Sometimes, the solutions aren't so obvious or easy. Sometimes, we have to work a little harder to find the best answer and achieve success. At Northwest, we're passionate about helping people. Connecting them with the right products and services to reach their financial goals, whether they come to us to bank, borrow, invest or plan. With locations in Pennsylvania, Ohio, New York and Indiana, we take pride in our work and care about others. Because when they succeed, we succeed.

Location

Northwest Bank
805 Main St, Niagara Falls, NY
14301, United States

Hours

Reviews

4.0
10 reviews
5 stars
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1 star
2
  • MH
    Marybeth Hubbard
    Oct 14, 2025
    5.0
    Northwest Bank main Street Niagara Falls New York. From branch manager (I believe..Alexus) and Jeanine , right down to the tellers... patient, professional, understanding. 10/10 in my book! PS...however, security guard needs to smile once in a while lol!!
  • VB
    Vanessa Banks
    Sep 29, 2025
    1.0
    Meh ... to customer service these people don't want to be here
  • TW
    Ted W
    Jul 8, 2024
    5.0
    Fast friendly service. Reminds me of the old days, Hometown Local Service...
  • AM
    Alexis Monahan
    Oct 4, 2023
    1.0
    There was an unauthorized charge on my card, I had the problem fixed, they charged me an overdraft fee even tho the money was returned. I called about the issue and they refused to offer assistance since I have no transportation or anyone fit to supervise an infant. They continued to charge my account then close it. Then sent a debt collector after me and every time I call before I even get to finish saying what the issue is they continuously hang up. Extremely poor customer service all around. Go to any bank except this one. I’ve had this bank for years and all it causes is constant issues and problems.
  • FL
    frederick leo
    Sep 9, 2017
    5.0
    Really friendly and professional staff makes banking at this location a real pleasure.

Frequently Asked Questions About Northwest Bank

What banking services does Northwest Bank in Niagara Falls offer?

Northwest Bank in Niagara Falls offers Personal Banking, Small Business banking, Financial Planning, and Borrowing services.

What are the operating hours for Northwest Bank at 805 Main St, Niagara Falls?

The bank is open Monday to Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.