KeyBank

3.1
26 reviews
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Business Details

7350 Niagara Falls Blvd, Niagara Falls, NY
14304, United States
(716) 283-0749
https://www.key.com/locations/NY/NiagaraFalls/BRCH32900222/7350-Niagara-Falls-Blvd
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About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

KeyBank
7350 Niagara Falls Blvd, Niagara Falls, NY
14304, United States

Hours

Reviews

3.1
26 reviews
5 stars
13
4 stars
0
3 stars
1
2 stars
0
1 star
12
  • O
    İsrafil Çolak
    Sep 6, 2025
    5.0
    First of all, I would like to express my endless thanks to the my personal banker Ethan Morgan. He solved all my problems and helped me a lot, he is a very good banker.
  • SS
    Samantha Sullivan
    May 26, 2025
    1.0
    Literally the worst bank I’ve ever dealt with, and I don’t even mean this location specifically but KeyBank overall. They hold my checks for 14 days so I can’t access my money, don’t answer the phone when you call with questions, and I’m never able to use my card to pay for things online as it always says my zipcode is wrong, even though I know my gd zipcode. Closing my account this week.
  • SB
    Scott Brady
    Aug 16, 2019
    3.0
    I just today was at the Key Bank on Niagara Falls Boulevard to deposit a check. The teller window line was long but that is understandable for a Friday. I just don't understand why all the tellers are yakking to each other instead of waiting on customers. It was so loud in there that, you would have thought it was a bar you are in instead of a professional service facility. This is not a very professional way for KeyBank to be. The line could move along much better and faster if the manager wasn't just hiding over in his corner and not paying attention to what the tellers were doing. Obviously, the branch manager doesn't really look and see what is going on with the tellers. KeyBank management truly needs to shape that Branch up so it is a professional banking environment.
  • AK
    a kaur
    Jul 22, 2017
    1.0
    Worst customer service ever from Christin Rybarczyk.
  • TD
    Tyler Durden
    Dec 30, 2016
    1.0
    Worst keybank branch I've ever been to. Line was out the door, tellers were rude and there was no organization. They didn't even provide an envelope for my transaction. Absolute worst experience I've ever had with a bank. Will definitely go with another company in the future.
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Frequently Asked Questions About KeyBank

What are the regular operating hours for KeyBank in Niagara Falls, NY?

KeyBank is open Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. The bank is closed on Sundays.

Does KeyBank offer drive-through services and what are its hours?

Yes, KeyBank offers drive-through services Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM.