KeyBank

3.1
26 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

KeyBank
7350 Niagara Falls Blvd, Niagara Falls, NY
14304, United States

Hours

Reviews

3.1
26 reviews
5 stars
13
4 stars
0
3 stars
1
2 stars
0
1 star
12
  • O
    İsrafil Çolak
    Sep 6, 2025
    5.0
    First of all, I would like to express my endless thanks to the my personal banker Ethan Morgan. He solved all my problems and helped me a lot, he is a very good banker.
  • AP
    Andrea Patterson
    Jun 20, 2025
    1.0
    Despicable bank and branch. Tried to be proactive about my relatives home who had a lien against the home for debt, and a banking history with Key for decades. Key gaslit me and my family and then let the property sit for years to run up the taxes and whatever else to ensure my family saw none of the proceeds in excess of the debt owed. Disgusting. Deserves negative stars.
  • BM
    Brent Manz
    Jun 13, 2025
    1.0
    Awful bank. Their app dosent even tell you what you actually have in your account. It will have a higher number then if you spend it they will charge you fees. There several other major issues I’ve encountered with this banks policies and way of doing business. Customer service is not one bit reasonable, go anywhere but KeyBank
  • SW
    Skip Waldent
    Jun 4, 2025
    1.0
    Horrifying Bank. Look, I won't get into it. Bring your money to 'Niagara's Choice' and see what kind customer service is again.

Frequently Asked Questions About KeyBank

What are the regular operating hours for KeyBank in Niagara Falls, NY?

KeyBank is open Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. The bank is closed on Sundays.

Does KeyBank offer drive-through services and what are its hours?

Yes, KeyBank offers drive-through services Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM.