KeyBank

3.5
11 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable

Location

KeyBank
2429 Military Rd, Niagara Falls, NY
14304, United States

Hours

Reviews

3.5
11 reviews
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  • MH
    Melanie Harris
    Jul 15, 2022
    1.0
    I would give it a 0 star if it was possible because of what happened to both me and my fiancee. So, I cashed multiple checks from my work (Save A lot) there which they work through. Anyways... after about cashing about 3 checks I made an account with them so I wouldn't keep losing 7.50 each time I cashed my check. I open a checking account just for them to mail me a card that couldn't even activate and they had to send a whole new bank card to me which I haven't received yet. Just for my fiancee to try to cash her check today there and them tell her that they can't cash it there because it says Bank of Castile on it even tho every check I cashed there were made out by Bank of Castile as well. So, I really feel like it was a racist matter because I'm white and my fiancee is mixed.
  • RP
    Ron Pinke
    Jun 5, 2022
    1.0
    DO NOT TRUST THIS LOCATION'S ATM!!!! I deposited cash after following all the prompts on the screen. The ATM then showed a screen that they were unable to process my transaction and gave me a paper slip stating that due to a technical error Keybank was unable to return the deposited items. The machine gave me back my card and did not credit my account. I contacted the Keybank customer service "professionals" as per the phone number at the bottom of the slip. Quick summary, 5 phone calls including multiple disconnects, 1.5 hrs of my time wasted on the phone, a dispute filed and now I have to wait 3-10 business days for Keybank to solve their technical problems. I did what I was asked of me and now I face overdraft charges, bounced checks and an account I can't use to pay my bills online. Thank you very much Keybank. Stellar results.
  • DB
    David Buchalski
    Jun 3, 2018
    5.0
    Friendly fast service

Frequently Asked Questions About KeyBank

What are the regular business hours for KeyBank at 2429 Military Rd, Niagara Falls, NY?

KeyBank is open Monday through Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.

Does KeyBank offer drive-through banking services?

Yes, KeyBank at this location has drive-through banking available Monday through Thursday from 9:00 AM to 4:00 PM, and Friday from 9:00 AM to 5:00 PM.