Wells Fargo Bank

2.7
123 reviews
Wells Fargo employee helping two people

About

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Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughNot available

Location

Wells Fargo Bank
143 Lenox Ave, New York, NY
10026, United States

Hours

Reviews

2.7
123 reviews
5 stars
38
4 stars
13
3 stars
7
2 stars
6
1 star
59
  • ES
    Esmeralda Styles
    Aug 28, 2025
    1.0
    They over drafted my account and haven’t deposited the money back when this card never overdraft
  • KG
    Kadeem Giles
    Aug 18, 2025
    1.0
    Fix the digital card reader that allows the door to open post operating hours. It's NOT working properly. I wasted train fare and time coming to the bank and the door won't open. Do better!!
  • LS
    Leslie Da Silva
    Aug 14, 2025
    5.0
    Loved how I was greeted, and taken care off
  • ST
    Skinport Trading
    Jun 10, 2025
    2.0
    One of the worst companies I had experienced. Terrible customer service, terrible way of managing their services. A complete waste of time, and a stress producer. Get rid off the company. So many others do the same, better and cheaper.
  • AE
    Augustina Eke
    May 28, 2025
    1.0
    I’m extremely disappointed with the ongoing poor service at the Wells Fargo branch on 116th Street and Lenox in Harlem. I arrived around 10 AM with more than 10 people already in line. Only one teller was available, and that person went on break just 40 minutes after the branch opened—leaving customers waiting with no explanation. Meanwhile, another employee stood behind the counter counting money and ignoring the growing line. The lack of urgency, professionalism, and basic customer care is unacceptable. To make matters worse, the staff was rude and dismissive—this has not been a one-time experience. It’s become the norm at this location. Harlem deserves better than this level of service. Wells Fargo needs to address the staffing, training, and attitude of employees at this branch immediately. I’ve filed a complaint with corporate and will be sharing this publicly until real changes are made.

Frequently Asked Questions About Wells Fargo Bank

What types of banking products does Wells Fargo Bank at 143 Lenox Ave offer?

Wells Fargo Bank offers deposit products including personal and business checking accounts, credit cards, and savings tools.

What are the operating hours of the Wells Fargo Bank branch at 143 Lenox Ave?

The branch is open Monday through Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.