Wells Fargo Bank

2.8
19 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings Bank
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughNot available

Location

Wells Fargo Bank
492 W 42nd St, New York, NY
10036, United States

Hours

Reviews

2.8
19 reviews
5 stars
8
4 stars
0
3 stars
1
2 stars
0
1 star
10
  • DA
    Dr. Jude Aburdan
    4 days ago
    5.0
    Holy molly isn’t this the best Wells Fargo branch in NYC or what??? The branch manager was very insightful, welcoming and helpful. From the moment I entered I was cared for and greeted very nicely. I want to specifically mention mr. Zaman he was incredible I have never met anyone this kind. He was very helpful and knowledgeable. I’m very pleased with my visit to this branch, they made me leave with a big smile on my face. Wonderful team. Thank you so much!
  • CM
    Cade Mohrhardt
    Oct 6, 2025
    5.0
    I was in and out in 10 minutes, and the clerk was professional and kind.
  • MM
    Mel Madison
    Jun 17, 2024
    1.0
    The absolute worse experience EVERYTIME I enter this bank. It seems like they make up their own rules and/or don’t even know them. The branch manager Darlene is clueless. The bank is empty and some how I spent my whole lunch break to get an ATM transaction approved.
  • IA
    Iman A
    Mar 2, 2023
    5.0
    flexible, specially for international students. The manager is veryprofessional. Ms Saraphena is a wonderful person, very professional , very calm, smiling, welcoming, patient and with 1000%positive energy, just passing by the branch boost my mood because I remember her. She is serving the customer with the best service , and I usually have my service done perfectly regardless how long the time she spent helping me. May she has the brightest career future ever. All employees I met there are up to the standards. God bless all Wells Fargo’s teams, you just made our life easier. This branch deserves 5stars.
  • ZV
    Zahra Vaseqi
    Jul 9, 2021
    5.0
    We have had very positive experience with Wells Fargo bank in general but the two bankers that we have met at this branch have been above and beyond expectations! Manoel and Saraphena have been extremely helpful during our visits. Saraphena was so attentive that she precisely knew what our next requests were before we even mentioned! Manoel was very knowledgeable and took the time to tell us what we didn't know that we did not know! Also, they were both incredibly diligent when it came to follow-up calls/emails!

Frequently Asked Questions About Wells Fargo Bank

What services does Wells Fargo Bank at 492 W 42nd St offer?

Wells Fargo Bank offers deposit products including personal and business checking accounts, credit cards, and savings tools to help manage everyday finances and plan for the future.

What are the operating hours of the Wells Fargo Bank branch at 492 W 42nd St?

The branch is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends and public holidays like November 11 and November 27, 2025.