Business Details
About
BankATMBusiness Banking ServiceOnline BankingSavings BankWells Fargo
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.
Details
- Drive-throughNot available
Location
Hours
Reviews
2.8
21 reviews
5 stars
9
4 stars0
3 stars
1
2 stars0
1 star
11
- JRJada Ruiz2 days ago1.0I am a customer of this bank, and I am writing to make a formal complaint regarding deeply uncomfortable and inappropriate behavior by the branch manager, Jesus. On multiple occasions, the way he looked at me made me feel uneasy, and on one occasion he stood so close that I was on the verge of screaming while staring directly at my cleavage. Additionally, when my daughter came in to open an account, he pressured her into opening two accounts and a credit card she clearly did not want; he even instructed his banker to open the accounts anyway, despite the banker’s visible discomfort and reluctance to do so. I have also spoken with other customers who shared that they, too, have been pressured by him to open accounts they did not want. The only reason I have continued banking with this branch is because it is close to my job. I am now speaking with my lawyer because this behavior is not acceptable. I would like a phone number to call so I can speak directly with someone from the company about this matter, as something needs to be done. It is unbelievable that someone like this was hired, and I fully intend to take action and escalate this situation.
- AVAngel ValenciaNov 26, 20255.0I’ve been a customer. For 5yrs At this Wells Fargo. And I have to say. The staff is always amazing. Young people working very respactfull and professional . The encore t is so chill and relaxed. I feel really safe when I go there . Thank you staff. Keep up the good work. Thanks.
- DADr. Jude AburdanNov 19, 20255.0Holy molly isn’t this the best Wells Fargo branch in NYC or what??? The branch manager was very insightful, welcoming and helpful. From the moment I entered I was cared for and greeted very nicely. I want to specifically mention mr. Zaman he was incredible I have never met anyone this kind. He was very helpful and knowledgeable. I’m very pleased with my visit to this branch, they made me leave with a big smile on my face. Wonderful team. Thank you so much!
- CMCade MohrhardtOct 6, 20255.0I was in and out in 10 minutes, and the clerk was professional and kind.
- SPSam PastukhovAug 3, 20231.0Bank full of lazy employees who don’t want to do anything. I came when the branch was empty with only one teller in the windows and no one else. I asked that I would like to open an account, the answer was - we are fully booked for today. Excuse me what?! I don’t see people doing anything or even presented on their places? Are you fully booked taking lunch in the kitchen? This brunch seems not interested in servicing clients.
Frequently Asked Questions About Wells Fargo Bank
What services does Wells Fargo Bank at 492 W 42nd St offer?
Wells Fargo Bank offers deposit products including personal and business checking accounts, credit cards, and savings tools to help manage everyday finances and plan for the future.
What are the operating hours of the Wells Fargo Bank branch at 492 W 42nd St?
The branch is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends and public holidays like November 11 and November 27, 2025.
Can I book an appointment at the Wells Fargo Bank branch online?
Yes, you can schedule an appointment online through this link: https://appointments.wellsfargo.com/maa/appointment/?storeid=AD65869.
Does this Wells Fargo location have a drive-through service?
No, this branch does not have a drive-through facility.
Which languages are supported at the Wells Fargo Bank branch on W 42nd St?
Support is available in Bengali and Spanish at this location.
What is the contact number for Wells Fargo Bank at 492 W 42nd St?
You can reach the branch at +1 646-885-8908 or the toll-free number +1 800-869-3557.
Where can I find Wells Fargo Advisors near this bank branch?
Wells Fargo Advisors is nearby and provides investment and banking services, which can complement your transactions at the 492 W 42nd St Wells Fargo branch.
How can the nearby 42nd Street Subway Station help me visit Wells Fargo Bank at 492 W 42nd St?
The 42nd Street Subway Station offers convenient public transportation access to the bank, making it easier for customers to reach the branch by train.
Are there any nearby entertainment options to visit before or after banking at Wells Fargo?
Yes, theaters such as The Linney, Pershing Square Signature Theater, and The Irene Diamond Stage are close by, providing great entertainment options around your visit.
What dining and leisure venues surround Wells Fargo Bank on W 42nd St?
You can enjoy dining or drinks at nearby spots like FOUR At Hotel YOTEL, Yotel Rooftop, Green Fig, or Signature Café and Bar.