TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J.
I went in to close my account and I was confused about a few stuff and one of the women there literally told me and my mom “you have to think properly.” in the rudest manner possible. What is this customer service? Never coming back to this location again. If it was possible to give 0 stars I would.
BC
Billy Choi
Apr 2, 2025
1.0
Called 4/1/25 around 10am to ask about my safe box bill. Rep hung up on me three times. When I asked for her name, she laughed and said to come in person and hung up again.
MM
Matthew Martin
Jul 16, 2024
1.0
I stopped by to try to open an account and got there half an hour before they closed as that's when I got out of work. They told me I was too late to open an account that day. Therefore, I will not open an account there. Very disappointing trying to do business with them.
EJ
Erik Johnson
Jul 24, 2023
1.0
Do yourself a favor.
Open an account with a credit union.
But if you do leave your money in this bank, make sure you keep an eye on it. Had a "rainy day" account here, and the bank marked it as "inactive" with intent to seize, with only a text message notification.
The TD Bank branch is located at 555 Madison Avenue, New York, NY 10022, at 56th & Madison.
What are the operating hours for this TD Bank branch?
The branch is open Monday to Friday from 9:00 AM to 6:00 PM, Saturdays from 9:30 AM to 1:00 PM, and closed on Sundays.
Is this TD Bank branch open on holidays?
No, the branch is closed on holidays including November 11, November 27, and December 25 of 2025.
Does this TD Bank location offer drive-through services?
No, this TD Bank branch does not have drive-through services.
How can I book an appointment at this TD Bank branch?
You can book an appointment online through TD Bank's appointment scheduling link or via their mobile app TD Bank (US).
What types of banking services are offered at this TD Bank branch?
This branch offers retail, small business, and commercial banking services, including ATMs and business banking services.
Does this TD Bank branch welcome LGBTQ customers?
Yes, this TD Bank location is welcoming and inclusive to LGBTQ customers.
What nearby places can I visit before or after my bank visit?
You can visit nearby places such as the chiropractor Danny Choi DC for health services, or attend an event planning consultation at Events by Mala before your bank visit.
Are there other financial services near the TD Bank branch?
Yes, nearby financial service providers include another TD Bank branch and FundCat Inc., which offers installment loans and financial advising.
What nearby healthcare facilities are close to this TD Bank location?
Nearby healthcare facilities include the Preston Robert Tisch Center for Men's Health hospital and the medical spa Dr V's Med Spa.