TD Bank

2.9
39 reviews

About

BankATMBusiness Banking Service
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J.

Details

  • Drive-throughNot available

Location

TD Bank
655 Avenue of the Americas, New York, NY
10010, United States

Hours

Reviews

2.9
39 reviews
5 stars
16
4 stars
3
3 stars
0
2 stars
1
1 star
19
  • DC
    Davis Carrasquillo
    Sep 17, 2025
    1.0
    This is hands down the worst TD Bank branch in New York City. Yesterday I went in for a simple wire transfer. I sat in the tiny two chair waiting area while three employees were behind the counter and two were sitting at their desks. One of them (black guy) finished with a client, walked right past me without even looking, and then went to help someone who arrived after me. I was completely ignored as if I didn’t exist. Frustrated, I left and went to the TD Bank on 23rd Street. There I waited another 30 minutes because the only person who could handle wire transfers was at lunch while the other two sat around laughing and gossiping. What should have taken minutes turned into a ridiculous and exhausting ordeal. I have already started moving my money out of TD Bank because of the repeated lack of professionalism and complete disregard for customers. If you value your time and basic respect, avoid this branch at all costs.
  • ES
    Emanuel S
    Feb 20, 2020
    5.0
    I have to say outstanding customer service from the branch manager Deborah to everybody else working there super friendly and never had an issue going to this branch , fast and quick at responding to emails, even my dog loves the branch and can't wait for her treats
  • AO
    Alejandra O’Connor
    Jul 11, 2018
    1.0
    Some rude tellers!! Louise and Irene couldn’t be more useless and rude... thank Goodness for Michelle she saw how rude and dismissive they were and came running to see how she could help and oh she did great!! Michelle was amazing :) the other 2 hmm not so much one was in a rush to pack up and leave even tho she was at the counter and working, and the other one was to busy doing who knows what but not working. you guys should have all nice welcoming people like Michelle... and the guy was very nice too... so next time look for Michelle and you’ll have a very pleasant experience
  • T7
    Tyson 72
    Feb 9, 2017
    5.0
    The customer service is outstanding. Aria, the head teller, is awesome and warren, one of the tellers makes me feel like family.

Frequently Asked Questions About TD Bank

What are the regular operating hours of TD Bank at 655 Avenue of the Americas?

TD Bank is open Monday to Friday from 9:00 AM to 6:00 PM, and on Saturdays from 9:30 AM to 1:00 PM. It is closed on Sundays.

Is the TD Bank branch at 655 Avenue of the Americas open on public holidays?

This TD Bank location is closed on public holidays such as November 11, 2025, November 27, 2025, and December 25, 2025.