TD Bank

2.8
35 reviews
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Business Details

224 W 57th Street, New York, NY
10019, United States
(212) 397-2259
https://www.td.com/us/en/personal-banking/store-locator#/
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About

BankATMBusiness Banking Service
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J.

Details

  • Drive-throughNot available

Location

TD Bank
224 W 57th Street, New York, NY
10019, United States

Hours

Reviews

2.8
35 reviews
5 stars
15
4 stars
1
3 stars
0
2 stars
1
1 star
18
  • AZ
    Ali Z
    Nov 16, 2025
    5.0
    Called and asked to talk to John. Apparently he doesn’t work there anymore, but when he was there I had a really good experience with him. A knowledgeable and professional guy focused on work and customers. Hope he left for good and hope the leadership understood the value of such people. Leaving this good review based on the experience I had with John, otherwise TD’s backend office staff (when you call the bank) seem to be very disconnected and untrained.
  • EX
    Evelyn xue
    Oct 18, 2025
    1.0
    Liliana was the least helpful teller I’ve ever encountered. She couldn’t assist with opening a business account and kept repeating, “The receipt has to be filed in the city of New York.” When I asked her to clarify what receipt she meant, especially since I’d already provided the articles of incorporation and bylaws, she just repeated the same vague sentence. After three repetitions, she abruptly said she had to leave, abandoned me, and went on a break. It was incredibly frustrating and unprofessional. I later opened the account at another TD branch, where the process was smooth and efficient.
  • AK
    adnan khashogi
    Oct 8, 2025
    1.0
    I’m actually waiting online right now, they only have one teller here. I’ve been waiting for about a good 15-20 minutes just waiting behind one person. The manager popped his head out, helped her do one thing and then disappeared. It’s just awfully understaffed and I get the feeling they don’t care. This place needs help
  • NB
    Natalia B.
    Jan 6, 2020
    1.0
    I recently moved to California. TD Bank has been nothing but a hassle to deal with: customer service mistyped my new address, received my new card after 2 weeks of waiting. After multiple calls my address was still wrong. They aren’t able to forward the new card or checks to a temporary address (so good luck if you’re traveling and something happens - you’re basically unable to use your money). Sadly, this bank is not flexible if you live outside NorEast. They give you no option but fly to a nearest location (that’s just plain and stupid). I will be changing banks.
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Frequently Asked Questions About TD Bank

Where is TD Bank located in New York?

TD Bank is located at 224 W 57th Street, New York, NY 10019, at the intersection of 57th & Broadway.

What are the regular business hours for TD Bank at 224 W 57th Street?

The bank is open Monday through Friday from 9:00 AM to 6:00 PM, and on Saturdays from 9:30 AM to 1:00 PM. It is closed on Sundays.