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Industrial Bank offers a full range of banking services from ten banking centers. These services include a host of checking, savings, and investment accounts for retail and commercial customers, cash management, corporate online banking, electronic banking services, debit cards and a variety of consumer, and commercial loans and lines of credit.
Location
Hours
Reviews
3.3
14 reviews
5 stars
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4
- ACAndre ClarksonNov 18, 20251.0They advertise themselves as Black Owned. Is that a good thing or a bad thing? What does it matter? Imagine if a bank somewhere, anywhere, put White Owned on their awning. Woke much?
- CGCarlton GambrellMay 27, 20255.0I love my bank . I often tell my friends they don't get treated as well as I do when they walk in their bank. My banker anticipates my needs and has my balance and withdrawal ticket waiting for me when I come in Now thats service.
- JCJulie ChamberlainNov 17, 20231.0This bank is the worst. I joined for my business account to support a local bank. Terrible mistake. Representatives consistently give you inaccurate, bad information. If you find a good rep, deal w them only. Risk of things getting messed up is too high otherwise. I will be closing my account as soon as I fix the cluster they created
- DCdaxter clarkSep 22, 20212.0Seems like whenever I want to check my accounts online a lot of times I can't reach it irregardless when I go on.this needs to improve
- AMAnita MathisFeb 25, 20211.0I Asked for Newark, New Jersey
Frequently Asked Questions About Industrial Bank
What are the regular business hours for Industrial Bank in Harlem?
Industrial Bank is open Monday through Friday from 9:00 AM to 4:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does Industrial Bank offer online banking services and what are their online service hours?
Yes, Industrial Bank offers online banking services available Monday to Friday from 8:30 AM to 6:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. Online services are closed on Sundays.
Are there any holidays when Industrial Bank drive-through services are closed?
Industrial Bank's drive-through services are closed on November 11, November 27, and December 25, 2025, due to holidays.
Where is Industrial Bank located in Harlem, New York?
Industrial Bank is located at 382 West 125th Street, New York, NY 10027, United States.
What types of banking products and services does Industrial Bank offer?
Industrial Bank offers checking and savings accounts, certificates of deposit, personal and business loans, home mortgages, home equity loans, debit cards, wire transfers, direct deposit services, commercial loans, and safe deposit boxes.
Is Industrial Bank a Black-owned business?
Yes, Industrial Bank is a Black-owned business serving the Harlem community.
How can I contact Industrial Bank for customer service?
You can contact Industrial Bank's customer service via email at customerservice@industrial-bank.com or call their main phone number at +1 202-722-2000.
What social media platforms does Industrial Bank use to engage with customers?
Industrial Bank is active on Facebook at facebook.com/IndustrialBank1934, Instagram with the handle @bankindustrial, and LinkedIn at linkedin.com/company/industrial-bank.
What nearby health facilities can customers visit in Harlem when visiting Industrial Bank?
Customers visiting Industrial Bank can also find health services nearby at Harlem Health Center and NYHTC and HANYC Employee Benefit Funds Harlem Health Center, which offer medical, dental, and pharmacy services.
Are there places for fitness and dining near Industrial Bank in Harlem?
Yes, nearby places include Fitness Factory Health Club - Harlem for fitness activities, and dining options like Little Caesars Pizza and مطعم ومخبازة الشيباني for meals before or after your visit.
How can nearby public services benefit customers visiting Industrial Bank?
Nearby services such as the US Post Office - Manhattanville Station and NYC Board Of Education provide convenient access to mailing and educational resources, which can be helpful for customers managing personal or business affairs in the area.