Business Details
About
Currency Exchange Service
Currency Exchange International specializes in foreign currency exchange. CXI buys and sells more than 80 foreign currencies and holds currency in stock daily (a plus for late planners). CXI’s convenient service is easier than banks or airports with less lines. Reserve foreign currency online or over the phone with us before coming to the branch. CXI's aim is to provide the best exchange rates and highest level of customer service, so all customers walk away having a positive exchange experience. Ask about our Best Rate Guarantee and Currency Price Protection. Limited EUR, GBP, CAD, MXN coins accepted. No other FX coins accepted. Happy Travels!
Location
Currency Exchange International
122 East 42nd Street, New York, NY
10168, United States
Hours
Reviews
4.5
130 reviews
5 stars
108
4 stars
6
3 stars1
2 stars
3
1 star
12
- RCRichie C5 days ago5.0Tim displays Great customer service very attentive
- LLLu Shin LeeNov 17, 20255.0The process is easy and fast. And Tim was super kind!
- SSSnozberriesNov 14, 20254.0Great and quick service. Tim provided exceptional service to me and helped me get what I needed in a short time. Would come back here.
- NKNancy KimOct 23, 20255.0Tim was very helpful. I always exchanged money with them every time I go on vacation as their rates are better than most banks and obviously airports. Reserve ahead of time so that you know the currency will be waiting for you.
- GAGabrielle AbesamisOct 16, 20255.0Highly recommend for foreign exchange currency. Ask for Tim, he was incredibly helpful and gives a good rate for foreign currency. I needed Peruvian soles and Colombian pesos! Very very helpful. Would also recommend calling ahead of time to reserve the cash
Frequently Asked Questions About Currency Exchange International
What is an exchange rate and how does it work?
An exchange rate between two currencies is the price of a country's currency in relation to another currency (called a currency pair). An exchange rate thus has two components, the domestic currency and a foreign currency.
Currencies can be quoted either directly (how much 1 domestic currency unit, for example: $1USD is X amount of Euros, is worth in the foreign currency) or indirectly (how much 1 foreign currency unit, for example: 1 Euro is X amount of USD, is worth in the domestic currency).
What is CXI’s Best Rate Guarantee?
This guarantee means CXI's company-owned location will match or beat the exchange rate given by any local bank or airport for the same product and service on the same day and time of the exchange. If you find a better rate within the same city and on the same day as the CXI branch you plan to exchange with, notify the CXI branch. Our branch will confirm that the rate you present is for the same amount and currency as you plan to exchange with CXI. Once confirmed with the bank or airport, CXI will match or beat the given rate. This is only valid prior to an exchange and is not valid after an exchange has already been completed.
Best Rate Guarantee cannot be applied to online purchases for Home Delivery
Please note that the policies of affiliate-owned locations listed on our website may vary – please contact affiliate-owned locations at their listed phone number to confirm whether they offer this Best Rate Guarantee.
Is it safe to order foreign currency online?
CXI is proud to provide its customers a secure platform to purchase their currency. We provide for the security of our users by enabling the encryption of data transmitted between Currency Exchange International, Corp and your browser during an SSL/TLS encrypted session.
How does currency reservation work?
First, select your desired currency and a branch location for pick up. On the Cart page, enter how much of that currency you want to reserve (an indication rate will be used for your reference) or the USD equivalent. If you want to add another currency select “Add New Currency” and enter the amount for this as well. Once you have all of the currencies you’d like to reserve, select “Proceed to Checkout”. You will now enter your contact information and select “Reserve Currency”. You will see a confirmation of your order and a confirmation will be sent to your provided email address. CXI's representative will contact with you and confirm when the reserved order will be available for pick up. You will pay for the order when you pick up the reserved currency.
What do I do with the foreign currency I bought at CXI when I get back from my trip?
If you are returning with foreign currency, CXI will be happy to exchange it back to USD at one of our 30+ retail branches. The rate will be the buyback exchange rate of the day you bring in the foreign currency. Don't forget it's also covered by our Best Rate Guarantee.
Does CXI exchange foreign coins?
CXI now exchanges the following coins at our branch locations:
1 & 2 EUR
1 & 2 CAD
1 & 2 GBP
10 & 20 MXN
How long will the branch keep my currency reservation?
The branch will keep your currency on hand for 7 business days before putting it back into inventory. If you will not be able to pick it up within 7 business days, please call your local CXI branch.
What is the difference between an exchange rate for Home Delivery and an indication rate for Reservation?
Branch Pickup Reservations
Our exchange rates are locked in every weekday at our branches around 8 AM EST. The rate you receive when you make the online reservation is the exchange rate (indication rate) of that day, so it is good for that day only. The exchange rate you pay will be that of the day when you actually pick up and pay for the currency. The indication rate gives you a good reference point as currency exchange rates typically move less than 3% day to day.
Home Delivery Orders
Our exchange rates are locked in every weekday online around 8 AM EST. Home Delivery Orders are paid for when you complete the online checkout at the exchange rate displayed. Home Delivery does not use indication rates.
What currencies does Currency Exchange International buy and sell?
Currency Exchange International buys and sells more than 80 foreign currencies including Euro (EUR), Pound (GBP), Dollar (CAD), Peso (MXN), and Yen (JPY).
Where is the Currency Exchange International branch located in New York?
The branch is located at 122 East 42nd Street, New York, NY 10168, inside the Apple Bank ATM Lobby through the 42nd Street entrance.
What are the operating hours for the Currency Exchange International branch?
The branch is open Monday through Friday from 8:00 AM to 8:00 PM, Saturdays from 9:00 AM to 7:00 PM, and Sundays from 11:00 AM to 6:00 PM. It has specific holiday hours as well.
What payment methods are accepted at Currency Exchange International?
They accept American Express, Cash, Mastercard, and Visa for payments.
How does Currency Exchange International’s Best Rate Guarantee work?
They will match or beat the exchange rate offered by any local bank or airport in the same city on the same day and time for the same product and service prior to an exchange at their company-owned locations.
Can I reserve foreign currency online and pick it up at the branch?
Yes, you can reserve your desired currency online for pickup at the branch. You will pay for the currency when picking it up, and the branch will hold your reservation for 7 business days.
Is it safe to order foreign currency online from Currency Exchange International?
Yes, CXI provides a secure platform with SSL/TLS encryption to protect your data when purchasing currency online.
What should I do with leftover foreign currency after my trip?
You can bring your leftover foreign currency to any CXI retail branch for exchange back to USD at the buyback rate of the day you return it. This is also covered by their Best Rate Guarantee.
What nearby places can I visit around Currency Exchange International's branch?
Nearby you can visit Juice Generation for smoothies and vegetarian options, Cipriani Le Specialita for Italian cuisine, or grab coffee at Gregory’s Coffee and Rize Coffee.
Are there convenient nearby facilities that might assist customers before or after exchanging currency?
Yes, close by are health services like New York Blood Center - Grand Central Donor Center and multiple dental offices (e.g., Mark S Nadolne, Jonathan Schwartz DDS, 42nd Street Dental) which customers might visit when in the area.