Business Details
About
Currency Exchange Service
Currency Exchange International specializes in foreign currency exchange. CXI buys and sells more than 80 foreign currencies and holds currency in stock daily (a plus for late planners). CXI’s convenient service is easier than banks or airports with less lines. Reserve foreign currency online or over the phone with us before coming to the branch. CXI's aim is to provide the best exchange rates and highest level of customer service, so all customers walk away having a positive exchange experience. Ask about our Best Rate Guarantee and Currency Price Protection. Limited EUR, GBP, CAD, MXN coins accepted. No other FX coins accepted. Happy Travels!
Location
Currency Exchange International
345 7th Avenue (Apple Bank atm Lobby), New York, NY
10001, United States
Hours
Reviews
4.0
72 reviews
5 stars
49
4 stars
2
3 stars
3
2 stars
7
1 star
11
- JHJo-Anne HyunJan 2, 20265.0Stopped in a few weeks ago and CXI helped me out greatly when I was in a time crunch for travel. Fahim provided great customer service and went through all the information I needed thoroughly. He was super helpful and very professional to work with. I will definitely go to CXI for the future again because of this.
- MCMichelle CDec 26, 20252.0The people that work here are really nice. I’m not sure if it’s their operation or they set their own rate. But their exchange rates are absolutely terrible. I exchanged ~400 usd to another currency. The rate was terrible and lost out on ~$120 usd when I compared it the actual exchange. I understand when I use an outside exchange company, there’s some fees/cuts and they explained to me that they needed to charge me a fee(?) and asked for another ~$10. Partly it’s my fault for agreeing to such a horrible rate - but I really do not recommend this place just because of their terrible rates. It was an odd feeling because they were nice but I feel completely duped.
- WVWanetta VargasDec 13, 20255.0Fahim was great and so helpful. He explained everything and was very pleasant. Definitely recommend!
- CACesar AlsinaDec 7, 20255.0Went in for some currency exchange and Kevin was super attentive, patient and helpful. I’m giving them 5 stars based on Kevin’s customer care alone. He went above and beyond to make sure my experience was both efficient and seamless. Its employees like this, that give businesses a good name.
- MSMikey SzaboDec 4, 20255.0Fahim was great and made the experience of exchanging super easy.
Frequently Asked Questions About Currency Exchange International
What is an exchange rate and how does it work?
An exchange rate between two currencies is the price of a country's currency in relation to another currency (called a currency pair). An exchange rate thus has two components, the domestic currency and a foreign currency.
Currencies can be quoted either directly (how much 1 domestic currency unit, for example: $1USD is X amount of Euros, is worth in the foreign currency) or indirectly (how much 1 foreign currency unit, for example: 1 Euro is X amount of USD, is worth in the domestic currency).
What is CXI’s Best Rate Guarantee?
This guarantee means CXI's company-owned location will match or beat the exchange rate given by any local bank or airport for the same product and service on the same day and time of the exchange. If you find a better rate within the same city and on the same day as the CXI branch you plan to exchange with, notify the CXI branch. Our branch will confirm that the rate you present is for the same amount and currency as you plan to exchange with CXI. Once confirmed with the bank or airport, CXI will match or beat the given rate. This is only valid prior to an exchange and is not valid after an exchange has already been completed.
Best Rate Guarantee cannot be applied to online purchases for Home Delivery
Please note that the policies of affiliate-owned locations listed on our website may vary – please contact affiliate-owned locations at their listed phone number to confirm whether they offer this Best Rate Guarantee.
Is it safe to order foreign currency online?
CXI is proud to provide its customers a secure platform to purchase their currency. We provide for the security of our users by enabling the encryption of data transmitted between Currency Exchange International, Corp and your browser during an SSL/TLS encrypted session.
How does currency reservation work?
First, select your desired currency and a branch location for pick up. On the Cart page, enter how much of that currency you want to reserve (an indication rate will be used for your reference) or the USD equivalent. If you want to add another currency select “Add New Currency” and enter the amount for this as well. Once you have all of the currencies you’d like to reserve, select “Proceed to Checkout”. You will now enter your contact information and select “Reserve Currency”. You will see a confirmation of your order and a confirmation will be sent to your provided email address. CXI's representative will contact with you and confirm when the reserved order will be available for pick up. You will pay for the order when you pick up the reserved currency.
What do I do with the foreign currency I bought at CXI when I get back from my trip?
If you are returning with foreign currency, CXI will be happy to exchange it back to USD at one of our 30+ retail branches. The rate will be the buyback exchange rate of the day you bring in the foreign currency. Don't forget it's also covered by our Best Rate Guarantee.
Does CXI exchange foreign coins?
CXI now exchanges the following coins at our branch locations:
1 & 2 EUR
1 & 2 CAD
1 & 2 GBP
10 & 20 MXN
How long will the branch keep my currency reservation?
The branch will keep your currency on hand for 7 business days before putting it back into inventory. If you will not be able to pick it up within 7 business days, please call your local CXI branch.
What is the difference between an exchange rate for Home Delivery and an indication rate for Reservation?
Branch Pickup Reservations
Our exchange rates are locked in every weekday at our branches around 8 AM EST. The rate you receive when you make the online reservation is the exchange rate (indication rate) of that day, so it is good for that day only. The exchange rate you pay will be that of the day when you actually pick up and pay for the currency. The indication rate gives you a good reference point as currency exchange rates typically move less than 3% day to day.
Home Delivery Orders
Our exchange rates are locked in every weekday online around 8 AM EST. Home Delivery Orders are paid for when you complete the online checkout at the exchange rate displayed. Home Delivery does not use indication rates.
What services does Currency Exchange International (CXI) offer?
CXI specializes in foreign currency exchange, buying and selling over 80 foreign currencies daily, offering financial and travel services, including currency reservation and gold dealing.
How can I reserve foreign currency with CXI?
You can reserve your desired currency online or over the phone, select a branch for pickup, enter the amount, proceed to checkout, and pay when you pick up the currency at the branch.
What is CXI's Best Rate Guarantee?
CXI guarantees to match or beat the exchange rate offered by any local bank or airport for the same currency on the same day and time at its company-owned locations.
Which foreign coins does CXI accept for exchange?
CXI accepts limited foreign coins including 1 & 2 Euro (EUR), 1 & 2 Canadian Dollar (CAD), 1 & 2 British Pound (GBP), and 10 & 20 Mexican Peso (MXN) at branch locations.
What are the operating hours of the CXI location at 345 7th Avenue?
The branch is open Monday to Friday from 8 AM to 8 PM, Saturday from 9 AM to 7 PM, and Sunday from 11 AM to 6 PM.
Is it safe to order foreign currency online from CXI?
Yes, CXI provides a secure platform with SSL/TLS encryption for online currency purchases to protect customer data.
Where is the CXI branch located in New York?
The CXI branch is located inside the Apple Bank ATM Lobby at 345 7th Avenue, New York, NY 10001.
How can visiting nearby Apple Bank benefit CXI customers?
Since CXI is inside the Apple Bank ATM Lobby, customers can conveniently access banking services alongside currency exchange, making financial errands efficient in one trip.
What transportation options are available near CXI at 345 7th Avenue?
CXI is near 7th Avenue, a transportation hub and cultural spot, making it easy for customers to reach the location using public transit or explore the area before or after their exchange.
Are there shopping options near CXI that customers might visit?
Several clothing stores such as Group Panache, Alexandros, and Miller And Berkowitz are nearby, offering customers the chance to shop for apparel before or after their visit to CXI.