City National Bank

4.0
6 reviews

About

Bank
At City National Bank, we're here for every stage of the journey. Investment products: • Are not insured by the FDIC or any other federal government agency • Are not deposits of or guaranteed by a Bank or any Bank affiliate • May lose value Equal Housing Lender | NMLSR ID# 536994 City National Bank Member FDIC. City National Bank is a subsidiary of Royal Bank of Canada, one of the world’s largest banks. Brokerage Services are provided through City National Securities, Inc. (Member FINRA/SIPC), a subsidiary of City National Bank. Investment management services provided by City National Bank through its wholly owned subsidiary City National Rochdale, LLC, a SEC registered investment advisor.

Details

  • Drive-throughNot available
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

City National Bank
400 Park Avenue, New York, NY
10022, United States

Hours

Reviews

4.0
6 reviews
5 stars
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1 star
1
  • KL
    Karen Lee
    May 28, 2020
    1.0
    Their service is the most horrendous I've ever experienced at any bank. I wanted to close a credit card I bad with the bank. Apparently, you cannot close it over the phone with their phone service. You can only do it through your personal banker. After months of unreturned calls and emails to my personal banker, I finally learned that he was on leave. Note, he didn't set up an automatic reply on his phone or email. After months of struggle, I finally closed my card. The bank immediately terminated my online access to my online banking. I received my last statement with zero balance and was happy that I was finally able to stop dealing with this bank. But I was wrong. I got an email from the banker months after the account closure that my account had an outstanding balance. I asked for statements for that balance. He sent me four months of statements showing only late fees and interests. I then called and emailed to try to find out which charge was incurring all the fees and interests and why it was not paid through the autopay I set up. And of course he's impossible to reach. Avoid this bank at all costs.

Frequently Asked Questions About City National Bank

What are the regular business hours of City National Bank located at 400 Park Avenue?

City National Bank at 400 Park Avenue is open Monday through Friday from 8:30 AM to 5:00 PM and closed on weekends.

Is City National Bank open on holidays?

City National Bank is closed on most major holidays but may have limited hours on certain days, such as November 28 and December 24, when it is open for morning hours.