Citi

2.7
70 reviews

About

BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
2553 Broadway, New York, NY
10025, United States

Hours

Reviews

2.7
70 reviews
5 stars
26
4 stars
0
3 stars
3
2 stars
11
1 star
30
  • SS
    Steven
    Jul 23, 2025
    5.0
    DO NOT BANK AT THIS BANK!!!!!
  • SW
    steven weiss
    Jul 23, 2025
    1.0
    DO NOT BANK HERE!!!!
  • SW
    steven weiss
    Jul 23, 2025
    1.0
    DO NOT BANK HERE!!!! LENIN SANCHEZ DID NOT FILE A KNOW YOUR CUSTOMER FORM PROPERLY AND WAS NOTIFIED OF THE ISSUE. HE DID NOTHING. CITIBANK CLOSED MY ACCOUNT AS A RESULT. BEWARE OF AN AWFUL BANKING EXPERIENCE!!!!
  • CA
    Carlos Aguilar
    Jul 16, 2025
    5.0
    After many visits to citi bank, I’ve decided to close my citi bank account for issues regarding monthly fees that didn’t make sense to me. JOSELYN at Broadway and 96 street branch, who took care and also took the time to explain my situation is the reason I still have the bank account active. What a wonderful, knowledgeable professional person she is.
  • SN
    Susan Nierenberg
    Jul 4, 2025
    2.0
    Usually only one( once is awhile a second) teller on duty and last time I was there she was doing a transaction that lasted 30 minutes on the clock- after 12 people stood in line, another teller came on- several bank people there claiming they were not tellers. This is an everyday occurrence - it routinely takes 20-30 minutes online for me to pay my Mastercard- I do not use the machines,. They should have a person dedicated to these very long transactions like they used to have when the branch was across the street., The slowest bank in the neighborhood.

Frequently Asked Questions About Citi

What financial products and services does Citi offer at 2553 Broadway, New York?

Citi offers a range of financial products and services including digital banking, mortgage products, personal loans, small business banking, credit cards, and personal wealth management investments.

What are the business hours for the Citi branch located at 2553 Broadway, New York?

The branch is open Monday to Friday from 9:00 AM to 5:00 PM and on Saturdays from 10:00 AM to 2:00 PM. It is closed on Sundays and certain holidays.