Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.
Romena Chowdhury, Banker is Phenomenal. She resolved a long standing issue from customer service and owned the problem and solved it for me. where other branch managers even failed to serve she was able to get it resolved.. Superb, proficient, knowledgeable and helpful, very winning personality. She deserve to coach others how to serve clients issues and how to earn their business and relationship. She is definite a great example of how to lead. I really thought she is the Manager with the amount of knowhow and willingness to resolve a complicated issue with ease.
SR
Satya Rana
Oct 9, 2025
5.0
Great service by Mayuri thank you for everything.
CL
Christine Liang
Jan 11, 2024
5.0
Kevin Santiago has been so helpful!
he's really insightful & so kind & easy to work with. i learn a lot from him & really appreciate his help!
BB
B. Bode
Oct 19, 2021
5.0
From The moment I stepped into this branch they are all very friendly, Linda Philip attended to me, she was so friendly and ready to help. She was so professional, she attended to me promptly. I’m so happy with the my experience. I Will strongly recommend this branch. Thank you Linda P, thank you Janet.
DD
Dennis
Nov 17, 2017
3.0
Even though this isn’t the actual place well deal with it!
What financial products and services does Citi offer?
Citi offers a range of financial products and services, including digital banking, mortgage products, personal loans, small business banking, credit card offers, and investment products through Citi Personal Wealth Management.
Where is the Citi branch located?
The Citi branch is located at 411 5th Ave, New York, NY 10016, USA.
What are the Citi branch's operating hours?
Citi is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends and specified holidays such as November 11, November 27, and December 25, 2025.
How can I contact Citi at this location?
You can contact Citi at this location by calling +1 646-571-0198.
Does Citi offer online banking services?
Yes, Citi offers digital banking services which you can learn more about by visiting their website at https://www.citi.com/.
Is there an ATM available at this Citi location?
Yes, Citi provides ATM services at this location as part of its banking offerings.
What nearby restaurant can I visit after banking at Citi?
You can visit Mondello Pizzeria & Restaurant nearby for a meal after your banking visit.
Are there any nearby shopping options close to Citi?
Yes, there are several nearby shopping options including Betmar Hats for clothing and Sunflower Jewelry for jewelry needs.
Which public and community organizations are near Citi?
Nearby public and community organizations include the New York State Council on the Arts and The T.J. Martell Foundation.
How can nearby transit stations or landmarks help me find Citi at 411 5th Ave?
While specific transit stations aren't listed, Citi is located in a busy area near landmarks like 417 Fifth Avenue and property management offices, making it easy to find when exploring the neighborhood.