About

BankATMCiti
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
162 Amsterdam Ave, New York, NY
10023, United States

Hours

Reviews

2.9
9 reviews
5 stars
4
4 stars
0
3 stars
0
2 stars
1
1 star
4
  • MP
    Mark Permann
    Dec 19, 2025
    2.0
    Despite showing bill choices on the opening screen, ATM didn't allow me to make them and gave no warning of same. When I returned the next day, with receipt, teller confirmed that only customers can choose bills, and they would not make change. I don't fault the teller - she suggested Chase, who did make change for me, and she gets the 2nd star. Note to Citi: if your ATM charges a transaction fee and you advertise bill choices, I *am* your customer.
  • RC
    ravi chittilla
    Aug 16, 2025
    1.0
    ATM area is not secure for customers. There is someone sleeping in the lobby nearly every night. Always trash and pests in front of the building.
  • CD
    Chris Danzig
    Jan 29, 2020
    5.0
    Whenever I visit this branch I feel like I’m transported back to 1950. Tellers and managers remember my name and go out of their way to give friendly, personalized service. I now live closer to another branch location but continue to walk back to this one because of the consistent high quality service.

Frequently Asked Questions About Citi

What financial products and services does Citi offer at 162 Amsterdam Ave?

Citi offers digital banking services, mortgage products, personal loans, small business banking products, credit cards, and investment products through its Personal Wealth Management.

What are the operating hours for the Citi branch at 162 Amsterdam Ave?

The Citi branch is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.