Citi

2.3
59 reviews

About

BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
201 W 34th St, New York, NY
10001, United States

Hours

Reviews

2.3
59 reviews
5 stars
11
4 stars
3
3 stars
6
2 stars
9
1 star
30
  • KM
    Kelly M.
    Sep 23, 2025
    1.0
    Staff not professional enough. Be cautious. They may mess up with the terms on your savings by not correctly stating the details and cause money loss on you or they may handle your document improperly. Citi needs to hire more competent people to manage other people’s money, not to hire people so they are just sales person promoting the deals Edit: since the last review, Citi has not resolved the issue yet. The personal banker admitted his mistake but was also unprofessional and would not respond to the email later. I will not be doing additional business with Citi anymore.
  • SA
    Shaheen Akter
    Jun 10, 2022
    5.0
    I always receive excellent customer service from here and the tellers are very fast. This location gets very busy but the line dies down right away
  • CM
    Charis Moses
    Mar 27, 2015
    3.0
    Everyone else in the branch treats me like crap every time I am in there but, Bebe and Michelle are awesome!!!
  • MM
    M. Mac
    Oct 15, 2014
    2.0
    Very poor customer service. I tried cashing a Citi Bank check at this location and they did not cash the check because it was from a Citi Bank in a different state. NO GOOD!! Bank somewhere else. This branch does not honor Citi Bank checks which are their own checks

Frequently Asked Questions About Citi

What are the operating hours of Citi at 201 W 34th St, New York?

Citi is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends and certain holidays.

What financial products and services does Citi offer at this location?

Citi offers digital banking, mortgage products, personal loans, small business banking, credit card offers, and investment products through Personal Wealth Management.