Citi

2.5
22 reviews

About

BankATMCiti
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
1512 1st Ave, New York, NY
10075, United States

Hours

Reviews

2.5
22 reviews
5 stars
8
4 stars
0
3 stars
0
2 stars
0
1 star
14
  • AA
    Advisor
    Dec 22, 2025
    1.0
    Zero customer awareness. Line to speak with someone at the window and instead of the manager assisting and jumping on a terminal to help, instead waits and pulls a representative while in the middle of helping someone. This Citi branch doesn’t care about its constituents.
  • EG
    Edgar Garcia
    Sep 13, 2025
    1.0
    This has to be the worse bank in nyc understaffed and cant even cash a check from their own bank, but then want me to open an account no thank you ill stay at chase
  • EB
    E B
    Sep 12, 2025
    1.0
    Where to start— phone calls not returned, no response to emails. Cannot reach a RM or financial advisor at this branch. Manager does not answer phone. In summary- lack of customer service. I’ve contacted Citi gold customer service 800 number but not much they could do other than take notes and file a complaint. I do not recommend this branch if you’re interested in investment services.
  • AM
    andres montes
    Jan 15, 2022
    1.0
    Worst customer service ever in this branch

Frequently Asked Questions About Citi

What financial products and services does Citi offer?

Citi offers a range of financial products and services including digital banking, mortgage products, personal loans, small business banking, credit card offers, and personal wealth management investment products.

What are the regular business hours for Citi at 1512 1st Ave?

Citi is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturdays from 10:00 AM to 2:00 PM. It is closed on Sundays.