Citi

3.3
38 reviews

About

BankATMCiti
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
250 Broadway, New York, NY
10007, United States

Hours

Reviews

3.3
38 reviews
5 stars
17
4 stars
4
3 stars
1
2 stars
4
1 star
12
  • BM
    Bruce Mabrey
    Oct 18, 2025
    1.0
    Never use the card again. I never received an item and I posted a dispute. They favored in the seller when I never received it and charged my card card I've ever used
  • JC
    JVLEN CHATS
    Aug 18, 2025
    1.0
    If I could, I would give these guys -5 stars. I’ve never been rushed off the phone like that when I asked questions I would get interrupted and told to call customer service when I asked if they can send me customer service phone number they hung up. I proceeded to call back When I got on the phone. They were extremely rude and upset that I called back. I just need some help. I’m trying to help out my grandfather. He is an elderly man and doesn’t know how to use his iPhone or his mobile banking app. Someone needs to show these guys how to speak on the phone.
  • LP
    Luis Perez
    Jul 9, 2024
    1.0
    Please do not open a bank account in this branch, worst customer service, Impossible to reach any staff by phone. Noone seems to care about customer or their concerns, branch manager nowhere to be found. Worst branch in NYC. Citi headquarters should go to the branch and fired everyone, a disgrace to the citi bank name
  • ME
    M E
    Jan 16, 2017
    1.0
    After few emails phone calls and questioning others, the moron in front figured out the papers i need to submit for an escrow. Once i submitted, no response and feedback for a few months and I go back to the same guy, another hour of questions emails phone calls and he figures out one document was not filled completely...apparently it's my fault. Total time waste...

Frequently Asked Questions About Citi

What types of financial services does Citi offer at 250 Broadway, New York?

Citi provides a range of financial products including digital banking, mortgage products, personal loans, small business banking, credit cards, and personal wealth management investment services.

What are the business hours for Citi at 250 Broadway?

Citi is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.