Citi

3.3
38 reviews

About

BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
250 Broadway, New York, NY
10007, United States

Hours

Reviews

3.3
38 reviews
5 stars
17
4 stars
4
3 stars
1
2 stars
4
1 star
12
  • BM
    Bruce Mabrey
    Oct 18, 2025
    1.0
    Never use the card again. I never received an item and I posted a dispute. They favored in the seller when I never received it and charged my card card I've ever used
  • JC
    JVLEN CHATS
    Aug 18, 2025
    1.0
    If I could, I would give these guys -5 stars. I’ve never been rushed off the phone like that when I asked questions I would get interrupted and told to call customer service when I asked if they can send me customer service phone number they hung up. I proceeded to call back When I got on the phone. They were extremely rude and upset that I called back. I just need some help. I’m trying to help out my grandfather. He is an elderly man and doesn’t know how to use his iPhone or his mobile banking app. Someone needs to show these guys how to speak on the phone.
  • JM
    Joanna Migdal
    May 29, 2024
    1.0
    Endless (~15 mins) wait with only one teller working with manager & others standing around doing nothing, requesting no backup etc…
  • RT
    run tuy
    Jul 9, 2018
    5.0
    One of the best Customer Service in this Citibank location, friendly staff. Everyone is very welcoming lady at front desk Bunny is such a sweet heart she always acknowledge me and, answers all my questions. Thank you
  • PK
    Pulkit Kamboj
    Jul 25, 2016
    1.0
    Worst Service for Students. Instructors are really helpful but they are also helpless in front of department. Ridiculous time wasting bank.

Frequently Asked Questions About Citi

What types of financial services does Citi offer at 250 Broadway, New York?

Citi provides a range of financial products including digital banking, mortgage products, personal loans, small business banking, credit cards, and personal wealth management investment services.

What are the business hours for Citi at 250 Broadway?

Citi is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.