Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.
Axel at the 1st/116th Street branch was SO helpful. He was efficient, professional, and extremely helpful.
GR
Guadalupe Rivera
Sep 12, 2025
1.0
The wait time is absolutely insane to get to speak to a teller. Workers have no idea what they are doing once you get to them. Definitely needs new management.
CD
Cathy Degraw
Dec 17, 2021
1.0
I went in there to get a roll of quarters and no I do not have an account but I needed to do my laundry !!! This area is all black or brown and I am white and I am sure that if I had a different skin color I would’ve walked out with a roll of quarters !!!
JS
JAY SUN
Feb 14, 2019
3.0
My only main problem with this or any other bank I use after hours (ATM) There is always someone inside opening the door for anyone, Asking/begging ppl for money as they enter or leave
What types of financial products and services does Citi offer?
Citi offers a range of financial products and services including digital banking, mortgage products, personal loans, small business banking products, credit card offers, and personal wealth management investment products and services.
What are the regular business hours for Citi?
Citi is open Monday through Friday from 9:00 AM to 5:00 PM and on Saturdays from 10:00 AM to 2:00 PM. It is closed on Sundays.
Is Citi open on holidays?
Citi is closed on holidays including November 11, November 27, and December 25 in 2025.
Where is Citi located?
Citi is located at 2261 1st Ave, New York, NY 10035, United States.
How can I contact Citi by phone?
You can reach Citi by phone at +1 646-502-4185.
Does Citi have an online presence where I can learn more or access services?
Yes, you can visit their website at https://www.citi.com/ to learn more and explore their offerings.
Are there any Citi ATMs nearby the branch for convenient cash withdrawals?
Yes, there is a nearby Citi ATM close to the branch for convenient cash withdrawals.
What dining options are available near Citi for a meal before or after my visit?
Nearby dining options include Mama's Grill, Harley's Smokeshack, Hassy Juice Bar, 2 Sisters 4 Brothers Restaurant & Lounge, The London Irish Pub, Prime One 16, Dunkin', Teng Dragon, and Sapoara, offering a variety of cuisines and atmospheres.
What nearby amenities can I visit along with Citibank for various needs?
In addition to Citibank, nearby amenities include Total Wireless for mobile phone needs, Walgreens pharmacy, Ideal Pet Warehouse Ltd for pet supplies, and UPS Access Point Locker for postal services.
Are there leisure or personal care services near Citi that customers might enjoy?
Yes, nearby leisure and personal care options include Royal Barbershop & Suites, Querida Beauty Salon, Royal Crown Hair Club, and Baskin Robbins for desserts and ice cream.