Citi

2.7
25 reviews

About

BankATMCiti
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
1166 6th Ave, New York, NY
10036, United States

Hours

Reviews

2.7
25 reviews
5 stars
10
4 stars
1
3 stars
0
2 stars
0
1 star
14
  • JH
    Junda Huang
    Jan 2, 2026
    1.0
    Hey, Citibank team. My name is Junda. I had a bad experience at this branch is because I wanted to open a joint CD account with my wife, the banker states both customer have to present at the branch to open a joint account. I told the banker she could to remote account opening, she an existing citibank customer and is available right now. Banker responded Citibank do not offer remote opening any more, both of us have to present at the branch. Quickly after he opened the account with 0 interaction. I feel very disrespected, very likely due to my skin or my race. The banker select what to do say/ what to do to. And not following the actual bank’s guild lines.
  • AL
    Anthony L
    Dec 15, 2025
    5.0
    Exceptional customer service from Nato who helped me set up an account. She was friendly, patient and professional. I had an issue with the account and she was able to resolve it quickly. Banks can generally get negative reviews but my experience dealing with Nato and the team were very positive. She deserves recognition for being a great team member, thank you!
  • FM
    Frances Mulbah
    Dec 12, 2025
    5.0
    The place is clean and everyone is so helpful I'll be back to reopen a high interest account
  • SR
    Shu-Hao Ruan
    Nov 17, 2025
    1.0
    Ibrahim Zia was an idiot and unprofessional. I told him "I came here all the way from New Jersey". He still ordered my card shipping to my old address in Manhattan.
  • JR
    Joseph rosenberg
    Nov 19, 2018
    1.0
    Long lines. Only 2 tellers. Waste of a day

Frequently Asked Questions About Citi

What financial products and services does Citi offer?

Citi offers a range of financial products including digital banking services, mortgage products, personal loans, small business banking products, Citi Cards credit card offers, and investment products through Citi Personal Wealth Management.

What are Citi's regular business hours?

Citi is open from 9:00 AM to 5:00 PM, Monday through Friday, and is closed on Saturdays and Sundays.