Citi

Reviews

• SA

  S A

  2 days ago
  5.0
  I walked into Citibank this week just to ask if they issue money orders for non-clients, and I ended up having one of the best banking experiences I’ve ever had. I met with Ahmed Elfert, who explained everything clearly and let me know that money orders are available for clients. He then helped me open a checking account and showed me how I could take advantage of a special holiday bonus offer. Ahmed made the whole process extremely easy. While we were talking, I mentioned that I’ve been struggling to save because of the interest on my other credit cards. He took the time to understand my situation and recommended a Citi credit card with 0% APR for over a year. He helped me apply on the spot and I was approved while we were finishing the account opening. On top of that, the entire branch staff was incredibly friendly, helpful, and welcoming — everyone was smiling and made me feel comfortable from the moment I walked in. I promised them to share my experience with everyone! Thanks to Ahmed and the team, I now feel like I finally have a plan to save, catch up, and become debt-free. Truly exceptional service — highly recommend speaking with him if you need real guidance and support.
• RK

  Richard King

  6 days ago
  5.0
  Modassir I. Omar branch manager.. Superb, proficient, knowledgeable and helpful. Also very winning personality.
• AE

  A Eye

  Nov 13, 2025
  5.0
  Recently dealt with Ahmed Elfert and had a great experience
• YH

  Youssef Hikall

  Oct 31, 2025
  5.0
  I had such an amazing experience with Ahmed Elfert at Citibank that I had to share. I was actually planning to open an account with another bank next to my house and only stopped by Citi to ask a few quick questions since I was in the city. After speaking with Ahmed, I completely changed my mind and felt confident choosing Citi instead. He took the time to really listen, explain everything clearly, and made me feel comfortable throughout the process. He’s knowledgeable, and genuinely cares about finding what works best for his clients. You can tell he takes pride in what he does. Big thanks to Ahmed and the whole amazing friendly staff, for your outstanding service — you truly made the difference!
• MS

  Mostafa Saber

  Oct 28, 2025
  5.0
  I visited Citibank at 90 Park Ave and had an amazing experience with Ahmed Elfert and Norzin Shrestha. Ahmed took the time to answer all my questions and made me feel confident about opening my account with Citi. I had some technical issues that were preventing me from being eligible for the account, and Norzin spent a lot of time with me to fix everything and make sure the process went through successfully. Both Ahmed and Norzin were patient, professional, and went above and beyond to help me open my account and get my first credit card. thank you both!

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