Citi

4.7
20 reviews

About

BankATMCiti
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
90 Park Ave, New York, NY
10016, United States

Hours

Reviews

4.7
20 reviews
5 stars
18
4 stars
0
3 stars
1
2 stars
0
1 star
1
  • TJ
    Talib Jafri
    Dec 31, 2025
    5.0
    Norzin Shresta is an absolute superstar. She helped me with my account when I thought no one could, following up multiple times over many weeks with the corporate office and providing me with regular updates. She displayed resilience, grit, and determination to get my issue resolved. I owe her a huge thank you!!
  • AS
    Anthony Sodah
    Dec 12, 2025
    5.0
    Appreciate the help that I got from Ahmed Elfert to open an account.
  • AA
    Ali
    Dec 5, 2025
    5.0
    I came to open a bank account and there was an employee named Ahmed Elfert. He helped me a lot and was a cheerful and friendly person with a constant smile. Thank you, Citi Bank.
  • ML
    Marianne Largey
    Dec 5, 2025
    5.0
    We had the best experience at this Citibank location thanks to Modassir Omar the branch manager and teller Ahmed Elfert. They are so professional, knowledgeable, and helpful. It made banking here a pleasure! This will be our go to location from now on!
  • SA
    S A
    Nov 22, 2025
    5.0
    I walked into Citibank this week just to ask if they issue money orders for non-clients, and I ended up having one of the best banking experiences I’ve ever had. I met with Ahmed Elfert, who explained everything clearly and let me know that money orders are available for clients. He then helped me open a checking account and showed me how I could take advantage of a special holiday bonus offer. Ahmed made the whole process extremely easy. While we were talking, I mentioned that I’ve been struggling to save because of the interest on my other credit cards. He took the time to understand my situation and recommended a Citi credit card with 0% APR for over a year. He helped me apply on the spot and I was approved while we were finishing the account opening. On top of that, the entire branch staff was incredibly friendly, helpful, and welcoming — everyone was smiling and made me feel comfortable from the moment I walked in. I promised them to share my experience with everyone! Thanks to Ahmed and the team, I now feel like I finally have a plan to save, catch up, and become debt-free. Truly exceptional service — highly recommend speaking with him if you need real guidance and support.

Frequently Asked Questions About Citi

What financial products and services does Citi offer?

Citi offers a range of financial products including digital banking, mortgage products, personal loans, small business banking, credit cards, and investment products and services through Citi Personal Wealth Management.

What are the regular business hours of Citi at 90 Park Ave, New York?

Citi is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.