Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.
Spent an hour trying to contact a Citi Bank Rep on the phone to resolve an account issue. Calls did nothing. A contact put me in touch with Ivan, who works at this branch. Ivan's customer service was excellent. He resolved my issue within 5 minutes. Really appreciated his assistance and effort.
EM
Eva Machauf
Sep 10, 2025
5.0
I've been using this excellent branch for years. Ivan is my main contact, the best and super helpful. The manager, Anthony helped me unravel complex account issues; Luis has made some very good money management suggestions. The tellers are very professional and nice. I appreciate that the staff has stayed on and that they know me.
In the reviews, the one star 'man in a black suit trolling' is juvenile and a waste of everyone's time. It reminds me of when kids used to call people on rotary phones and ask 'Is your refrigerator running?' IYDK look it up.
What types of financial products and services does Citi offer?
Citi offers digital banking services, mortgage products, personal loans, small business banking products, credit card offers through Citi Cards, and investment products and services via Citi Personal Wealth Management.
Where is the Citi branch located?
The Citi branch is located at 476 Broadway, New York, NY 10013, USA.
What are the operating hours of this Citi branch?
This Citi branch operates Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Is the Citi branch open on national holidays?
No, the branch is closed on certain holidays including November 11, November 27, and December 25, 2025.
How can I contact Citi for inquiries?
You can contact Citi by phone at +1 917-746-1197 or visit their website at https://www.citi.com/.
What categories does Citi fall under?
Citi is categorized as a bank and ATM provider.
Are there any retail stores near the Citi branch for shopping?
Yes, nearby retail options include Timberland (a shoe and fashion accessories store), Arper USA Inc (a furniture store), Topshop, NC outlet, and J.Crew - The Men's Shop among others.
What nearby places can I visit for fitness or wellness before or after banking at Citi?
You can visit YogaWorks, Groundcontrol (a pilates and yoga studio), and Oceana Baity (acupuncture and naturopathic holistic services) located near Citi for fitness and wellness activities.
Are there any nearby coffee shops to relax near Citi?
Think Coffee, a coffee shop and cafe, is located nearby, offering a great spot to relax or have a meeting before or after your visit to Citi.
How can the surrounding businesses help enhance my trip to Citi?
Nearby businesses such as Vlad Leto proposal photography for special event services, Kate Werble Gallery for art lovers, and Soho Lofts for event planning or accommodation can enhance your overall experience when visiting this area.