Citi

3.3
51 reviews

About

BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
476 Broadway, New York, NY
10013, United States

Hours

Reviews

3.3
51 reviews
5 stars
28
4 stars
0
3 stars
1
2 stars
1
1 star
21
  • JR
    Jared Raff
    6 days ago
    5.0
    Spent an hour trying to contact a Citi Bank Rep on the phone to resolve an account issue. Calls did nothing. A contact put me in touch with Ivan, who works at this branch. Ivan's customer service was excellent. He resolved my issue within 5 minutes. Really appreciated his assistance and effort.
  • EM
    Eva Machauf
    Sep 10, 2025
    5.0
    I've been using this excellent branch for years. Ivan is my main contact, the best and super helpful. The manager, Anthony helped me unravel complex account issues; Luis has made some very good money management suggestions. The tellers are very professional and nice. I appreciate that the staff has stayed on and that they know me. In the reviews, the one star 'man in a black suit trolling' is juvenile and a waste of everyone's time. It reminds me of when kids used to call people on rotary phones and ask 'Is your refrigerator running?' IYDK look it up.
  • PT
    Peter Starzynski Tech
    Aug 21, 2025
    5.0
    "I heard Spiderman was there."
  • TD
    Thomas Degry
    Jun 10, 2025
    5.0
    Ivan is super helpful and friendly!

Frequently Asked Questions About Citi

What types of financial products and services does Citi offer?

Citi offers digital banking services, mortgage products, personal loans, small business banking products, credit card offers through Citi Cards, and investment products and services via Citi Personal Wealth Management.

Where is the Citi branch located?

The Citi branch is located at 476 Broadway, New York, NY 10013, USA.