Citi

3.1
20 reviews

About

BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
12 W 48th St, New York, NY
10036, United States

Hours

Reviews

3.1
20 reviews
5 stars
9
4 stars
1
3 stars
1
2 stars
1
1 star
8
  • MZ
    Mandy Zhang
    Aug 8, 2025
    5.0
    I visited the bank in July and was helped by a banker named Alyssa. After I explained what I needed, she patiently guided me through each step with clear, detailed instructions. She made sure I understood everything and showed me the best way to complete my task. I was truly impressed by her professionalism, kindness, and dedication. It’s reassuring to see that Citibank focuses on helping customers, rather than just charging fees like some other banks. Thank you, Alyssa! Thank you, Citibank!
  • MO
    Modassir Omar
    Feb 7, 2025
    5.0
    The manager Nato and Bede is amazing
  • RY
    RAFFI YARALIAN
    Nov 1, 2024
    5.0
    I have been coming to this branch for around 2 years now and have been received excellent customer service from both the teller line and the bankers. This branch has been very accommodating to every inquiry I’ve had and provided me with various banking products to help me financially. Asha is great and has been very helpful.
  • CC
    Conforma
    Aug 29, 2023
    5.0
    Perfect attention and resolution capacity of Marlenys and her colleague in solving a problem with an abandoned checking account in the US for 10 years.

Frequently Asked Questions About Citi

What financial products and services does Citi offer at 12 W 48th St, New York?

Citi offers digital banking services, mortgage products, personal loans, small business banking products, credit card offers, and investment products through Citi Personal Wealth Management.

What are the operating hours for Citi at this location?

Citi is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.