Citi

2.2
22 reviews

About

BankATMCiti
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
787 7th Ave, New York, NY
10019, United States

Hours

Reviews

2.2
22 reviews
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13
  • AY
    Ayesha Younus
    Sep 22, 2025
    1.0
    Hy.. There is ayesha i am from karachi pakistan. My father was An American citizen live in newyork & also a customer of citi bank. He is no more he died on 2006. I don't know how to collect information about bank account or contact to bank.. Can some one giude me about it.. I 'll be grat full .
  • HL
    Hill Lai
    Feb 11, 2025
    1.0
    What an unprofessional branch, every time I visit I hear noises and laughing on the background seems like a branch full of jokers, bare minimum help when it comes to any servicing, bankers are barely seen on the desks, I went other day to open a checking account one of the banker said to make an appointment and she headed back to her desk, unprofessional. The teller line is always busy one teller only. This branch needs to focus on their customers.
  • AA
    Abdulmalek Alragehi
    Nov 8, 2024
    1.0
    The worst customer service from Alyssa Guzman!! She needs some training and has to be educated about customer service and politeness!! I came to this branch to do a wire transfer but the employee Alyssa Guzman had some issues with me I don’t know why “maybe because of my background”!! and she started asking me personal questions and I understand that she has to verify and make sure that I’m the right person but why giving me an attitude for no reason and telling me I don’t feel comfortable to serve you? I’m closing the account at city bank and never dealing with them again!!
  • JN
    J Naoki
    Aug 25, 2022
    1.0
    I'd give this branch ZERO stars if I could. When opening a basic account they did not disclose the details of the account. Their BIG line is that the details are disclosed in tiny font point 4 writing that if you do not maintain $1500 then you'll be charged $12/mo. Though I am a Citigold member I was not told that my child's account could be householded under my own and then no charges would accrue. When we asked for some of the fees back they refused. The person we used here just speaks party lines and pretends to help, pretends to look into the situation and then does nothing. Stay away from this branch. Please listen: Go to Carroll Gardens Citi branch and speak to Roseanne. She is tops. She uses her position to help the consumer, without which there would be no Citi bank!

Frequently Asked Questions About Citi

What financial products and services does Citi offer at 787 7th Ave?

Citi offers digital banking services, mortgage products, personal loans, small business banking, credit card offers, and investment products through Citi Personal Wealth Management.

What are the operating hours for the Citi branch at 787 7th Ave?

This Citi branch is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.