Had to wait over half an hour for a customer representative and it still wasn’t my turn. Ended up walking out and going to another branch.
AN
A Napadol
Jul 28, 2025
5.0
Very helpful even the location super busy the service very fast, the employees are take very good care of me.
MG
Mrs Gloria Gonsalves
Sep 28, 2024
1.0
I’m a senior retiree and Capital one are abusive for lying to me and closed my BJs account and checking account. The treatment towards my daughter and I is abusive. I’m a valid customer and owe no bill. I’ve been with BJs for over 2 decades and I’ve been married since 1996 when I got the BJs card. This bank needs to have more empathy and I can report to the FTC as this is disturbing.
I would like the marketing manager for this bank, Carol, to contact me.
I’m very hurt and Capital one should be ashamed of the way they’re treating me.
BM
Brigid M
Mar 7, 2024
5.0
This is a Cafe location. Branch is open til 5 Cafe til 7. The tellers were helpful and helped fix my accounts. The Cafe manager (Gigi?) was also a big help to me when I was there last.
What are the main services offered by Capital One Bank at 731 Lexington Ave?
Capital One Bank at 731 Lexington Ave offers services including ATM access, Night Drop, Walk-Up ATM, account opening, cash and coin transactions, and Ambassador help.
What are the operating hours of Capital One Bank on weekdays?
Capital One Bank is open from 9 AM to 5 PM, Monday through Friday.
Is Capital One Bank open on weekends?
The bank is open from 9 AM to 12 PM on Saturdays and closed on Sundays.
Where is Capital One Bank located in New York?
It is located at 731 Lexington Ave, New York, NY 10022, United States.
Can I contact Capital One Bank by phone?
Yes, you can reach Capital One Bank at +1 332-253-2026.
Does Capital One Bank have an online presence?
Yes, their website is https://www.capitalone.com/local/59th-and-lexington/ and their Facebook page is https://www.facebook.com/115768868045549.
What nearby transportation options can help me reach Capital One Bank?
You can use the Lexington Avenue/59th Street and Mta - Lexington Av / 59 St train stations or the 7Bus LI Outbound - E. 59th St bus stop to easily reach Capital One Bank.
Are there any notable coffee shops near Capital One Bank?
Yes, nearby coffee shops include Capital One Café and Starbucks, perfect for grabbing a coffee before or after your banking visit.
What shopping options are available close to Capital One Bank at 731 Lexington Ave?
Nearby shopping options include Louis Vuitton, Saks Fifth Avenue's Knot Standard Bloomingdales, Swarovski, H&M, Ted Baker, Burberry, Valentino, and Gap.
Can I find any luxury or specialty stores near Capital One Bank?
Yes, specialty stores like Longchamp at Bloomingdales, Läderach (chocolatier), and Royce New York Leather Monogram Shop are close by for luxury and unique shopping experiences.