Capital One Bank

3.8
16 reviews

About

BankATMBusiness Banking ServiceSavings and Loan AssociationOnline BankingMoney Transfer Service
Your place for all your banking needs. Get Ambassador help, open a bank account, make cash and coin transactions—and more.

Location

Capital One Bank
731 Lexington Ave, New York, NY
10022, United States

Hours

Reviews

3.8
16 reviews
5 stars
11
4 stars
0
3 stars
0
2 stars
0
1 star
5
  • FF
    Frank
    Nov 9, 2025
    1.0
    Had to wait over half an hour for a customer representative and it still wasn’t my turn. Ended up walking out and going to another branch.
  • AN
    A Napadol
    Jul 28, 2025
    5.0
    Very helpful even the location super busy the service very fast, the employees are take very good care of me.
  • MG
    Mrs Gloria Gonsalves
    Sep 28, 2024
    1.0
    I’m a senior retiree and Capital one are abusive for lying to me and closed my BJs account and checking account. The treatment towards my daughter and I is abusive. I’m a valid customer and owe no bill. I’ve been with BJs for over 2 decades and I’ve been married since 1996 when I got the BJs card. This bank needs to have more empathy and I can report to the FTC as this is disturbing. I would like the marketing manager for this bank, Carol, to contact me. I’m very hurt and Capital one should be ashamed of the way they’re treating me.
  • BM
    Brigid M
    Mar 7, 2024
    5.0
    This is a Cafe location. Branch is open til 5 Cafe til 7. The tellers were helpful and helped fix my accounts. The Cafe manager (Gigi?) was also a big help to me when I was there last.

Frequently Asked Questions About Capital One Bank

What are the main services offered by Capital One Bank at 731 Lexington Ave?

Capital One Bank at 731 Lexington Ave offers services including ATM access, Night Drop, Walk-Up ATM, account opening, cash and coin transactions, and Ambassador help.

What are the operating hours of Capital One Bank on weekdays?

Capital One Bank is open from 9 AM to 5 PM, Monday through Friday.