Capital One Bank

2.7
46 reviews

About

BankATMBusiness Banking ServiceSavings and Loan AssociationOnline BankingMoney Transfer Service
Your place for all your banking needs. Get Ambassador help, open a bank account, make cash and coin transactions—and more.

Location

Capital One Bank
175 W 72nd St, New York, NY
10023, United States

Hours

Reviews

2.7
46 reviews
5 stars
18
4 stars
1
3 stars
2
2 stars
0
1 star
25
  • ZL
    Zachary Lacanlale
    Jun 12, 2025
    5.0
    The teller was very helpful when I last visited
  • TL
    Taner LeventK.
    Jun 9, 2025
    1.0
    Even 1 ⭐ is too much for this location agents here hates their customers,I was trying to deposit $500 cash this morning there was 4 agents none of them try to help me I waited more than 12 minutes and it was only me,All 4 agents chatting together and laughing I asked them how long will it take they told me if I am in rush go use the machine, and I did only took me 2 minutes with the machine, from now on I would rather use the machine than deal with this banking agents.
  • ES
    Emma Saville
    May 31, 2025
    5.0
    Kayla was incredibly helpful. Seriously I feel so much better about my options when opening my account. She was great and definitely recommend!
  • SS
    Stella
    Oct 23, 2023
    1.0
    I required the ATM urgently, but the people inside didn't respond when I knocked on the door. I wasn't aware that the ATM was closed until I checked the reviews. To make matters worse, a lady recorded me without my consent, and two other girls ignored my request to inform me that the ATM was closed. I want to emphasize that it's not right to record people without permission, especially when I just needed access to the ATM. 🙄
  • FF
    Freds Universe (Freddie)
    Jul 31, 2023
    1.0
    So Capital One has decided to close their ATM and not tell its customers so everyone is getting there and can't get into the bank so now we have to inconvenience ourselves even further and go to a bank further away. Thank you Capital One, I know what's in my wallet?! Update: The ATM hours have changed here. It closes @9pm. You cannot access the vestibule after @9pm, with or without your card.

Frequently Asked Questions About Capital One Bank

What services does Capital One Bank at 175 W 72nd St offer?

Capital One Bank offers banking services including Ambassador help, account opening, cash and coin transactions, ATM, Night Drop, and Walk-Up ATM.

What are the operating hours of Capital One Bank on weekdays?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM.