Capital One Bank

2.9
17 reviews

About

BankATMBusiness Banking ServiceSavings and Loan AssociationOnline BankingMoney Transfer Service
Your place for all your banking needs. Get Ambassador help, open a bank account, make cash and coin transactions—and more.

Location

Capital One Bank
299 Park Ave, New York, NY
10171, United States

Hours

Reviews

2.9
17 reviews
5 stars
7
4 stars
1
3 stars
0
2 stars
2
1 star
7
  • KY
    Kim Yb
    5 days ago
    1.0
    I would like to give it’s zero star. The ATM is a big problem, not dispense any recognized cash. Won’t visit this location in the future.
  • BB
    Bert
    Oct 29, 2025
    1.0
    ⚠️ Warning ⚠️ ATM did not dispense cash, people at branch cannot access ATM... am disputing now, will update later
  • JB
    Justin Barrow
    Sep 27, 2025
    2.0
    So I was trying to make a deposit at the ATM and the cash wasn't being accepted it was the money from a sale of goods to a buyer I had never used before. I was concerned that the cash might be fake so I went to the tellers. The tellers basically laughed extremely loudly at the idea the cash might be fake and made fun of me saying I might not have cash for the weekend's drinks. I found this highly unprofessional especially when a tellers job is to be discreet about transactions and the job could hypothetically be filled by a high schooler you just need to be mature. The staff needs training on how to handle situations or maybe just be fired.
  • MD
    Mario Delucca
    Sep 14, 2025
    5.0
    Sokaina is the best. She is very knowledgeable and helpful.
  • DR
    D Rawitz
    Mar 11, 2025
    5.0
    Big thanks to Capital One for helping with my paperwork

Frequently Asked Questions About Capital One Bank

What services does Capital One Bank at 299 Park Ave offer?

Capital One Bank provides banking services including account opening, cash and coin transactions, Ambassador assistance, loans, and online banking.

What are the operating hours for Capital One Bank at 299 Park Ave?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on Saturdays and Sundays.